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About

The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.

About

SummitText is a business texting platform for telehealth providers, clinics, and patient-support teams. It gives care, intake, and support staff a shared two-way SMS inbox for communicating with patients. Teams can send bulk and scheduled campaigns, automate appointment and follow-up reminders, organize contact lists with tags and segments, and reuse message templates. Messaging controls include opt-in capture, automatic STOP and HELP handling, and quiet hours. The platform also supports guided registration for A2P 10DLC and toll-free numbers. These capabilities support patient outreach and follow-up by text, help staff coordinate conversations through a shared inbox, and let teams organize contacts and reuse consistent messages across routine workflows. API access and webhooks are available on request.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise solution that helps companies improve their customer communication

Audience

Telehealth providers, clinics and patient-support teams that need compliant two-way business texting.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$59.90 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Captivated
United States
captivated.works/

Company Information

SummitText
Founded: 2026
United States
summittext.com

Alternatives

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems
Curogram

Curogram

Curogram, Inc.
Business Texting

Business Texting

TextBetter
Aerialink

Aerialink

iconectiv

Categories

SMS Marketing Supported

Categories

SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Captivated and update features and information
Claim Captivated and update features and information
Claim SummitText and update features and information
Claim SummitText and update features and information