Related Products
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About
The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.
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About
MessageKite is a powerful, very cost effective, customer support platform which supercharges your customer communication by text-enabling your existing landline. Your customers will appreciate the ease of communicating with you through text messaging. Furthermore, your staff will also appreciate the simplicity of text communication. Messages are delivered to your dashboard, where you can organize your contacts and incoming/outgoing messages from any computer connected to the Internet. While the applications are endless, MessageKite customers consistently enjoy the time savings attached to automating tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements. Give your staff the intuitive tools to improve communication, automate ineffective workflows and improve your customers’ experience!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise solution that helps companies improve their customer communication
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Audience
Business Texting App With Pro Tools For Small Business
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59.90 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10.00/month
$10.00/mo unlimited two-way texting when paid annually
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCaptivated
United States
captivated.works/
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Company InformationMessageKite
Founded: 2017
Canada
www.messagekite.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Not Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Not Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Not Supported
Reporting/Analytics
Not Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
Appointment Reminder Features
Appointment Scheduling
Supported
Calendar Management
Not Supported
Call Reminders
Not Supported
Email Reminders
Not Supported
Online Booking
Not Supported
Payment Reminders
Supported
Recurring Appointments
Supported
Rescheduling
Supported
SMS Messaging
Supported
Two-Way Messaging
Supported
Employee Communication Tools Features
Activity / News Feed
Not Supported
Audio / Video Conferencing
Not Supported
Blogs
Not Supported
Chat / Messaging
Supported
Employee Directory
Not Supported
Event Calendar
Not Supported
File Sharing
Not Supported
Knowledge Management
Not Supported
Newsletter Management
Not Supported
Surveys & Feedback
Not Supported
Internal Communications Features
App Integration
Not Supported
Blogs
Not Supported
Chat/Messaging
Supported
Email Management
Not Supported
Employee Directory
Not Supported
Event Calendar
Not Supported
Newsletter Management
Not Supported
Photo Gallery
Not Supported
Social Sharing
Not Supported
Survey Management
Not Supported
Telephony
Not Supported
Video Chat
Not Supported
Voice Chat
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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