Queue-it

Queue-it

Queue-it ApS
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About

Online businesses rely on CaptchaFox to defend and safeguard their website and services against automated bot attacks. CaptchaFox protects against account takeover, credential stuffing, spam and scalping while complying with global privacy laws, such as GDPR, CCPA, and more. Through minimized data collection and retention during verification, the privacy of your users is always preserved. CaptchaFox utilizes a variety of data signals and dynamic response challenges to verify the authenticity of visitors without the use of cookies or trackers. The challenges have low friction and are easy for humans to solve but difficult for bots. The service is available in multiple languages and scales to incoming traffic through our global infrastructure. Enterprise customers can access advanced threat insights to achieve complete risk awareness.

About

Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack. Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls. Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged. Founded in 2010, Queue-it h

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online businesses looking for a GDPR compliant CAPTCHA solution

Audience

Queue-it's virtual waiting room gives your team the power to manage load and protect your critical infrastructure—without over-scaling or re-architecting your stack.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€15/month
Free Version
Free Trial

Pricing

Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - easy to set up - helpful onboarding documentation - very configurable - offers bot protection - offers lottery-style entry or first-come-first-served
  • Easy, simple and seamless, become a part of our and our client's solutions. We have saved money by implementing Queue-it and have always been happy with the support and professionalism throughout the whole organisation!
  • We had major issues last 3 years but this time all went smooth simply because we had Queue-it in place. Everyone got served fairly. We didn't look anywhere else for another product as this served our purpose well.
  • Queue-it is easy to use and guarantees that a busy on-sale or spike in traffic won't cause any problems. The dashboards are easy to read and share with colleagues.
  • Very easy and quick product to get setup and working and it does what it says on the tin. The Queue-it team are alway quick to response if you have any questions.

Cons

  • - admin interface is a bit dated - some documentation could be clearer, when dealing with more complex installations
  • I struggle to come up with something not to like about Queue-it. Been so satisfied with the account management, support and software. Always there when you need help and the software is nothing else than fantastic.
  • None. We didn't know our application & server capacity as it is setup on a new infrastructure. So we had to continuously increase the outflow to reduce the wait time in the queue! Customers were happy to see the wait time go down fast!
  • I've really struggled to come up with something I dislike about queue-it. Everyone from the company is very friendly and professional. Their support is next to none and have helped us with a few bespoke requests very quickly.
  • Can't think of any, the software just works and the team are always there to help.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CaptchaFox
Germany
captchafox.com

Company Information

Queue-it ApS
Founded: 2010
Denmark
queue-it.com

Alternatives

ALTCHA

ALTCHA

BAU Software s.r.o.

Alternatives

reCAPTCHA

reCAPTCHA

Google
Jonot

Jonot

Jonot Oy
hCaptcha

hCaptcha

Intuition Machines

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Load Balancing Features

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
Schedulers
SSL Offload

Integrations

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Auth0
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Okta
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce

Integrations

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Auth0
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Okta
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce
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