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About

The Best Amazon Review & Feedback Tool Automatically request reviews & feedbacks and track all product reviews in 1 place! The Best Amazon Review Tool Auto Request Review. CaptainAMZ automatically requests reviews in each of Amazon Manage Order page. Our software will do everything, you don’t need to click any button. 3X More Product Reviews If CaptainAMZ cannot request review since it is not eligible yet, it will check periodically and request review at the right time. You will not miss any review request opportunity. CaptainAMZ Users get up to 3X more reviews than other Review request tools. Track All Product Reviews CaptainAMZ tracks and shows all of your products’ reviews. You can see the newest reviews, sort them or search by product title or ASIN. Works with all Amazon Marketplaces CaptainAMZ works for all marketplaces of Amazon in the World including US, Canada, Mexico, UK, Germany, Italy, France, Spain, Turkey, Japan, India, China, Australia.

About

Now you can automatically trigger official Amazon rating requests using the same system behind the Request a Review feature in Seller Central. No manual clicking per order, no worrying about restrictions, just a fully automated process that is 100% compliant with Amazon’s policies. In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool, for safely requesting and boosting seller feedback and reviews. Over the years we’ve listened to and learned from our FeedbackExpress customers and brought their best insights to reality in our eDesk Feedback product. FeedbackExpress customers now love eDesk Feedback’s 100% compliant and automated system for gathering more feedback and reviews safely. They also love the fact that they can gather reviews across Amazon, eBay, Trustpilot and Google My Business, effectively increasing conversions on their webstores too.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that need a tool to request reviews from each of their customers automatically

Audience

Businesses looking for a solution to get more Amazon reviews and feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • They are unable to get my money back or stop charges so I don't like anything about them. Website doesn't work for stopping payments on my card.

Cons

  • They charged my card for a year after I cancelled within their system. I then spoke with someone who said they cancelled my account and then were still charging it for 3 months. I reached out again and didn't even get a response. Unbelievably unprofessional and I have no idea how to stop them from continuing to charge my card from somewhere in Turkey

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

CaptainAMZ
United States
captainamz.com

Company Information

FeedbackExpress
United Kingdom
www.edesk.com/feedbackexpress/

Alternatives

FeedbackFive

FeedbackFive

eComEngine

Alternatives

FeedbackFive

FeedbackFive

eComEngine
HighFive

HighFive

Lonesome Labs
HighFive

HighFive

Lonesome Labs

Categories

eCommerce Tools Supported
Review Management Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Integrations

Amazon Supported

Integrations

Amazon Not Supported
Claim CaptainAMZ and update features and information
Claim CaptainAMZ and update features and information
Claim FeedbackExpress and update features and information
Claim FeedbackExpress and update features and information