CapInfo

CapInfo

CAPINFO Retail Software
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About

The CapInfo Omnichannel platform creates an enhanced customer experience through its loyalty program management, sales promotions and gift card management modules. A unique, open and modular platform, it enables retailers to provide customers with a seamless and consistent purchasing experience across all digital and physical channels. Exploit the potential of our promotions engine to create relevant marketing campaigns. With its numerous targeting criteria and powerful algorithms, your Marketing Department can have free rein. Take advantage of the customer data stored in our solutions to create personalized offers that are relevant to your customers, thereby enabling you to significantly increase your repeat purchase rate across your entire network. Apply the Unified Commerce concept by managing and centralizing the sales promotions of all your touch points in one single solution. You can also take advantage of its interoperability for integration with third-party solutions.

About

We transform digital gift cards into powerful promotional tools that build restaurant brands. Customers pay with their digital gift cards directly from their mobile devices, no need to take someone’s phone or write down their gift card number. Chargebacks and disputes can ruin your business and damage your brand, which is why none of our clients are ever held responsible for fraudulent transactions. Our CRM allows you to leverage first-party data and KPI metrics in real time to keep track of sales, see detailed order history, monitor transactions, and access monthly statement reports so you can drive new and repeat customers through your very own promotional campaigns. Guests with digital gift cards spend more. Our analytics data reports that guests who make a purchase using a digital gift card spend 72% more compared to those paying with a regular payment method. Our team is equipped to handle all customer service-related inquiries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for an omnichannel platform to improve customer experience customer relationship

Audience

Restaurants searching for a solution to optimize payment processes and improve their interaction with guests

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

CAPINFO Retail Software
Founded: 2000
France
www.e-capinfo.com

Company Information

Gyftgram
Founded: 2020
United States
gyftgram.io

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Alternatives

NETGCS

NETGCS

Aqweeva
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
GiftWise

GiftWise

Self-Service Networks

Categories

Gift Card Supported
Order Management Supported
Retail Management Supported

Categories

Customer Loyalty Supported
Gift Card Supported

Integrations

Flipdish Supported
Urbantz Supported

Integrations

Flipdish Not Supported
Urbantz Not Supported
Claim CapInfo and update features and information
Claim CapInfo and update features and information
Claim Gyftgram and update features and information
Claim Gyftgram and update features and information