CapInfo

CapInfo

CAPINFO Retail Software
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About

The CapInfo Omnichannel platform creates an enhanced customer experience through its loyalty program management, sales promotions and gift card management modules. A unique, open and modular platform, it enables retailers to provide customers with a seamless and consistent purchasing experience across all digital and physical channels. Exploit the potential of our promotions engine to create relevant marketing campaigns. With its numerous targeting criteria and powerful algorithms, your Marketing Department can have free rein. Take advantage of the customer data stored in our solutions to create personalized offers that are relevant to your customers, thereby enabling you to significantly increase your repeat purchase rate across your entire network. Apply the Unified Commerce concept by managing and centralizing the sales promotions of all your touch points in one single solution. You can also take advantage of its interoperability for integration with third-party solutions.

About

Givex provides a multitude of business solutions, from gift card programs to enterprise-level POS. Whether you run a single store coffee shop or a multinational restaurant chain, we got you covered. See how our solutions work together to engage your customers. Accelerate your ability to acquire new customers cost effectively. Utilize proven tools like Gift Cards and E-Gift, to more advanced customer incentive campaigns, and track their success in real-time. Engage with new customer segments through interactive mobile tools and payments, that drive sales in-store and online. Improve your ability to retain your most profitable customers, while increasing loyalty with your more casual customers. Identify business-critical customer segments, send them relevant communications, targeted offers, and meaningful rewards, then monitor the success online.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for an omnichannel platform to improve customer experience customer relationship

Audience

Restaurants, QSR, and retail

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • In Regards to: The initial purchase of a 1000 dollar Best Western Gift Card on December 13th yielded an email with the 1000 dollar said gift card, however a $250 bonus promo gift card, as was promised as part of this promotional purchase, was NOT delivered via email to us. 15 days later and daily emails to GIVEX have NOT yielded our 250 dollar promo gift card. We adhered to all terms of the purchase made with our American Express credit card. We have

Cons

  • In regards to our experience: BUYERS BEWARE: A 250 dollar Promo Bonus Best Western Gift Card, as was promised in the terms of this promotional purchase states on the Best Western Website, in conjunction with GIVEX, was NOT delivered via email to us as was the initial purchase, immediately on December 13, which qualified us to receive the $250 Promo Bonus. 15 days later and only 3 days left for the Best Western promotion, and daily emails and calls to GIVEX have NOT yielded our 250 dollar promo gift card to Best Western. We adhered to all terms of the purchase process made with our American Express credit card. We hope this company will produce our bonus promo in the next 3 days as promised or we will sadly not be customers of GIVEX OR BEST WESTERN HOTELS in the future.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CAPINFO Retail Software
Founded: 2000
France
www.e-capinfo.com

Company Information

Givex
Founded: 1999
Canada
www.givex.com

Alternatives

Buyatab

Buyatab

Buyatab Online

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
GiftWise

GiftWise

Self-Service Networks

Categories

Gift Card Supported
Order Management Supported
Retail Management Supported

Categories

Customer Loyalty Supported
Gift Card Supported
Kiosk Supported
Point of Sale Supported
Restaurant POS Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Integrations

Flipdish Supported
7shifts Not Supported
Ameego Not Supported
BetterCommerce Not Supported
BlueVenn Not Supported
COGS-Well Not Supported
Cuboh Not Supported
Flooid Not Supported
LINGA Cloud Kitchen Not Supported
LINGA KDS Not Supported
Olo Not Supported
OneDine Not Supported
Silverware Not Supported
Uptix Not Supported
Urbantz Supported
eStar Not Supported
me&u Not Supported
onePOS Not Supported
tradeit Not Supported

Integrations

Flipdish Supported
7shifts Supported
Ameego Supported
BetterCommerce Supported
BlueVenn Supported
COGS-Well Supported
Cuboh Supported
Flooid Supported
LINGA Cloud Kitchen Supported
LINGA KDS Supported
Olo Supported
OneDine Supported
Silverware Supported
Uptix Supported
Urbantz Not Supported
eStar Supported
me&u Supported
onePOS Supported
tradeit Supported
Claim CapInfo and update features and information
Claim CapInfo and update features and information
Claim Givex and update features and information
Claim Givex and update features and information