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About

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.

About

One place to communicate product change. Deliver exceptional user experiences by keeping your business aligned with your release pipeline and your users excited about every update. Spend less time managing change, and more time communicating value. Keep your entire business aligned on what's shipping when, while ensuring end users are excited about upcoming product changes. Share updates anywhere: on a hosted public page, in your team's private change log, or in-app with plug-and-play embed widgets. Drive higher engagement and CSAT with full-length launch updates, including rich text, images, gifs, and more. Organize updates by workstream, version, team, or what maps to your org structure. Tailor notifications to be delivered where you want them: Product updates page, Slack, email, and more. Ensure release comms are surfaced anywhere and everywhere you need them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in need of a customer feedback management platform

Audience

Software-led product management and marketing teams who need to communicate feature releases, roadmap updates, and product changes to customers and internal teams — without relying on engineering or manual email blasts.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0 per month
Canny offers 4 pricing plans:

FREE Plan - Get your feedback system up and running for free.

STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.

GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.

BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Version Supported
Free Trial Supported

Pricing

$29 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Canny
Founded: 2015
United States
canny.io

Company Information

LaunchNotes
Founded: 2018
United States
www.launchnotes.com

Alternatives

Alternatives

Categories

Categories

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Supported
Live Chat Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Product Roadmap Features

Collaboration Supported
Content Import / Export Supported
Diagramming Not Supported
Drag & Drop Supported
Feature Management Supported
Milestone Tracking Supported
Prioritization Supported
Requirements Management Not Supported
Workflow Management Supported

Integrations

Slack Supported
AccessOwl Not Supported
Axis LMS Not Supported
Azure DevOps Supported
Chrome OS Supported
Discord Supported
ElectroNeek Supported
Eververse Supported
Gist Supported
GitHub Supported
HubSpot CRM Supported
Integrately Supported
Integry Supported
Intercom Supported
Maven AGI Supported
Nango Supported
OneLogin Supported
Segment Supported
SureTriggers Supported
Zendesk Supported

Integrations

Slack Supported
AccessOwl Supported
Axis LMS Supported
Azure DevOps Not Supported
Chrome OS Not Supported
Discord Not Supported
ElectroNeek Not Supported
Eververse Not Supported
Gist Not Supported
GitHub Not Supported
HubSpot CRM Not Supported
Integrately Not Supported
Integry Not Supported
Intercom Not Supported
Maven AGI Not Supported
Nango Not Supported
OneLogin Not Supported
Segment Not Supported
SureTriggers Not Supported
Zendesk Not Supported
Claim Canny and update features and information
Claim Canny and update features and information
Claim LaunchNotes and update features and information
Claim LaunchNotes and update features and information