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About

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.

About

A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in need of a customer feedback management platform

Audience

Companies in need of a solution to collect and manage customer and product feedback

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0 per month
Canny offers 4 pricing plans:

FREE Plan - Get your feedback system up and running for free.

STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.

GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.

BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Version Supported
Free Trial Supported

Pricing

$25 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Canny
Founded: 2015
United States
canny.io

Company Information

Frill
United States
frill.co

Alternatives

Alternatives

hellonext

hellonext

Hellonext.co

Categories

Categories

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Supported
Live Chat Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Product Roadmap Features

Collaboration Supported
Content Import / Export Supported
Diagramming Not Supported
Drag & Drop Supported
Feature Management Supported
Milestone Tracking Supported
Prioritization Supported
Requirements Management Not Supported
Workflow Management Supported

Integrations

ElectroNeek Supported
Jira Supported
Slack Supported
Azure DevOps Supported
Behalf Not Supported
Chrome OS Supported
Discord Supported
Gist Supported
GitHub Supported
Google Analytics Supported
Google Workspace Supported
HubSpot Customer Platform Supported
Integrately Supported
Make Supported
Microsoft Teams Supported
Nango Supported
Okta Supported
Salesforce Supported
SureTriggers Supported
Zapier Supported

Integrations

ElectroNeek Supported
Jira Supported
Slack Supported
Azure DevOps Not Supported
Behalf Supported
Chrome OS Not Supported
Discord Not Supported
Gist Not Supported
GitHub Not Supported
Google Analytics Not Supported
Google Workspace Not Supported
HubSpot Customer Platform Not Supported
Integrately Not Supported
Make Not Supported
Microsoft Teams Not Supported
Nango Not Supported
Okta Not Supported
Salesforce Not Supported
SureTriggers Not Supported
Zapier Not Supported
Claim Canny and update features and information
Claim Canny and update features and information
Claim Frill and update features and information
Claim Frill and update features and information