SimboConnect

SimboConnect

Simbo AI
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About

Calvient is an AI-powered healthcare operations platform that centralizes, measures, and automates critical tasks like fax and document intake, referrals, prior authorizations, records routing, and other back-office workflows by integrating directly with existing EHR systems and organizing all incoming work in one intelligent system with AI-driven classification, routing, task lists, automation rules, coordination dashboards, and analytics to surface bottlenecks and performance metrics; it unifies communications from multiple channels into a single practice inbox, automatically categorizes and prioritizes work, routes tasks to the right team members, and layers on predictive automation and insights that reduce manual effort, speed turnaround times, improve throughput and compliance, and help staff focus on meaningful patient-facing activities, with real-world results showing significant time savings, faster task completion, and capacity increases without adding headcount.

About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Healthcare practices, specialty clinics, hospital systems, and service providers seeking a platform to organize, automate, and coordinate administrative workflows

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This AI Boat can answer patient inquiries through automation. It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests. It ensures timely resolution of patient requests or inquiries.
  • SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

Cons

  • I don't have any Complains till now. it will solve the inquires on time.
  • To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Calvient
United States
calvient.com

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

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Categories

Healthcare AI Supported

Categories

Conversational AI Supported
Healthcare AI Supported

Integrations

AdvancedMD Supported
CureMD Supported
Greenway Health Supported
ModMed Supported
NextGen Healthcare EHR Supported
TouchWorks EHR Supported
Veradigm EHR Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
CureMD Not Supported
Greenway Health Not Supported
ModMed Not Supported
NextGen Healthcare EHR Not Supported
TouchWorks EHR Not Supported
Veradigm EHR Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim Calvient and update features and information
Claim Calvient and update features and information
Claim SimboConnect and update features and information
Claim SimboConnect and update features and information