CallFinder vs. Fireflies.ai Comparison


CallFinder	Fireflies.ai Fireflies	+	+
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Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Software as a Service (SaaS) solution to contact centers and small and medium sized businesses and across a wide range of industries.		Audience Any organization that wants to Record, Transcribe and Search across their voice conversations
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $10 per user per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.3 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.5 / 5 support 4.2 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information CallFinder Founded: 2011 United States www.mycallfinder.com		Company Information Fireflies Founded: 2016 United States fireflies.ai/
Alternatives Observe.AI		Alternatives Fathom
CallTrackingMetrics		MinutesLink
CallMiner Eureka CallMiner		Airgram Airgram Inc.
Prodigal Prodigal Technologies		Marsview Notes Marsview
Dialpad Ai Sales Dialpad View All		Otter.ai View All
Categories Call Center Call Monitoring Call Recording Contact Center Quality Assurance Conversation Intelligence Emotion Recognition Sales Coaching Sentiment Analysis Speech Analytics		Categories AI Productivity Call Recording Conversation Intelligence Revenue Intelligence Transcription
Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Conversation Intelligence Features Account Health Alerts AI Insights Call Analytics Call Recording Call Recording Cloud Storage Call Snippets Call Transcription Call/Meeting Sharing Sales Coaching Topic Tags Topic-Based Analytics Video Conferencing Analytics Win/Loss Analysis Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Emotion Recognition Features Facial Emotions Facial Expression Analysis Machine Learning Photo Emotions Speech Emotions Video Emotions Written Text Emotions Sales Coaching Features Assessments Audio / Video Conferencing Built-In Course Authoring Call Recording Gamification Goal Setting / Tracking Learning Plans Onboarding Performance Metrics Speech Analytics Features Automatic Transcription Call Center Management Call Recording Customer Experience Management Data Security Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback		Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording
Integrations RingCentral Contact Center Zoom 8x8 Aircall Asana ChatGPT Close Copper Dialpad Ai Meetings Google Calendar HighFive Microsoft Outlook Relay RingCentral Engage RingCentral RingEX Skype TCN Trello Zapier Zoho CRM Show More Integrations View All 20 Integrations		Integrations RingCentral Contact Center Zoom 8x8 Aircall Asana ChatGPT Close Copper Dialpad Ai Meetings Google Calendar HighFive Microsoft Outlook Relay RingCentral Engage RingCentral RingEX Skype TCN Trello Zapier Zoho CRM Show More Integrations View All 46 Integrations
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