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About

The Compass family of software works together to give service providers a 360 degree view of their network customizable by role or activity. Network planners, network engineers, support personnel, marketers, general managers … even subscribers managing their home network can leverage Compass applications to provide deep network, service, and business insights. Compass software is cloud based, and pulls data from across the Compass suite or via an API or uploads from other data sources to provide customized views. Once data is gathered into Compass, it is organized, analyzed and presented as actionable reports or controls that let users tune their network, plan where to spend capital, or decide what services to offer which customer and when.

About

Compass is a digital adoption and user guidance platform designed to help organizations guide employees and customers through complex software systems using AI-powered assistance, interactive walkthroughs, and structured knowledge resources. It enables businesses to create step-by-step application walkthroughs that simplify complicated processes by guiding users through tasks directly inside digital tools, ensuring consistent execution and reducing errors. These walkthroughs can be customized to support onboarding, training, and operational workflows so users can quickly learn how to navigate enterprise software environments without extensive manual instruction. Compass also allows organizations to build centralized knowledge bases containing articles, documentation, and user manuals that employees and customers can access at any time for self-service support.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Businesses and product teams wanting a solution to guide employees and customers through complex digital platforms using interactive walkthroughs, knowledge bases, and AI support

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$120 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Calix
Founded: 1999
United States
www.calix.com/compass.html

Company Information

Compass
United States
icompass.io

Alternatives

Compass SRP

Compass SRP

Bespokemetrics

Alternatives

Tango

Tango

Tango.ai
Command AI

Command AI

Amplitude
StepsKit

StepsKit

Crown Road Software

Categories

Cloud Management Supported
IT Management Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Calix Compass and update features and information
Claim Calix Compass and update features and information
Claim Compass and update features and information
Claim Compass and update features and information