Tookan

Tookan

JungleWorks
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About

CXT Software is building the future of delivery logistics — autonomous, intelligent, and trusted. Our platform helps courier and last-mile delivery providers run smarter, faster, and more securely. Whether you manage scheduled routes, on-demand courier services, or high-compliance deliveries like pharmaceuticals and healthcare, CXT Software empowers you with everything from advanced dispatch automation and real-time tracking to secure chain-of-custody documentation and predictive insights. Our fully integrated suite includes powerful tools for operations management, a smart driver app, and a customizable client portal — all designed to streamline delivery operations and scale your business without adding complexity. With over 25 years of experience and a proven track record supporting North America's most demanding logistics operations, we’re leading the charge from manual workflows to AI-powered TMS solutions. Experience the tech that’s defining the next era of logistics.

About

Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking. Business interfaces powered by Tookan: 1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity. 2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust. 3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed. 4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medical couriers, pharmacies, labs, courier companies, logistics companies, healthcare logistics

Audience

On-demand delivery services, Delivery businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$600 per month
Free Version
Free Trial

Pricing

$39 / Month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Pros from Real Users

Pros

  • I like CXT because they can I manage my time and because is 24/7 is easy because I have other platforms and easy for me
  • I like how detail and accurate the app was to use I never had a problem with anything concerning the app.
  • The app helps me get my work done quickly and efficiently. It's easy to use and I have not had any issues with it glitching or not working.
  • The program allows admin to set up an array of different options to work for their company. I have used the app as a driver and dispatcher. It has improved over the years and is the standard for most courier companies in the metro Phoenix area. It is comprehensive and versatile.
  • I like everything about the app. It works well, never had any problems. Easy to navigate and accurate.
  • Flexible work schedule work at your pace pleasant people!
  • Easy understand, easy handling and clear visualization I recommend for all the people this experience.
  • One of the standout aspects of CXT Software is its ease of use. I find it intuitive, and the range of features, from route optimization to real-time tracking, contributes to a more organized and effective delivery process when I'm on the road.
  • Really enjoy the latest updates to the Visual Dispatch Board. Customer support is terrific and responds quickly.
  • Our company uses the on demand software to transport surgical devices. CXT was the only Courier software I could find that you could attach multiple photos so our drivers can view what they pick up. This was a game changer for us. It made our drivers error margin drop considerably. Our customers enter their order on a customizable website from their mobile device and then attach a photo, Super easy. I have been in the courier business for 20 years as a dispatcher/owner this software has many useful features the can be easily customizable. I was also impressed by the customer service. When we switched software cxt had us take some online courses before we went live. This made the transition really smooth. Even better the first week we were live a rep from cxt was on a live zoom meeting for a week during our business hours. all we had do is unmute and our questions where answered. On the driver end they have a great feature called driver input. I can make sure each delivery or pick I can put special instructions and the driver has to enter a answer. This helps with making sure the delivery is accurate.

Pros & Cons from Real Users

Pros

  • I really enjoy using the Tookan platform because it is fully customizable and it is able to be to be white-labeled.
  • Tookan excels in streamlining delivery operations with its comprehensive suite of features. The platform offers robust route optimization, real-time tracking, and seamless integration with various systems, significantly enhancing operational efficiency. The interface is intuitive, making it accessible for all tech levels. Additionally, customer support is responsive and helpful, providing timely assistance.
  • It is very easy and intuitive to use for the app user. Easy to configure for the administrator, you can create your customized forms, allows you to modify everything you see inside the agent app, from the information you enter, photos, signatures, videos, images, among many others. Excellent monitoring. Includes a very good real time analysis dashboard. Allows you to download all the information in a very easy way to go further in analyzing results and creating new strategies.
  • This app is amazing and is easy to use, I like the design and all the information is easy to find. Never have major issue with it.
  • It is easy to use, has very useful location and tracking plugins, accessible on cell phones and computers.

Cons

  • Time capture features doesn’t meet my current needs.
  • None. The platform meets its expectations, offering comprehensive tools and support without significant drawbacks.
  • For us we have had a great experience so far, we hope to continue in this way.
  • Some time if there is a unit number at the front it will bring me to a different location
  • After a certain number of months the information cannot be extracted from the tickets.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CXT Software
Founded: 1999
United States
cxtsoftware.com

Company Information

JungleWorks
Founded: 2011
United States
jungleworks.com/tookan/

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DeliverySuite

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Alternatives

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Detrack

Detrack Systems
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JOpt.TourOptimizer

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OnTime 360

OnTime 360

Vesigo Studios
OnTime 360

OnTime 360

Vesigo Studios

Categories

Optimize your courier and delivery operations with our comprehensive software suite! From start to finish, we empower your business with efficient route planning, real-time tracking, and seamless customer communication. Our team of experts has spent 25 years developing industry-leading technology specifically for the challenges faced by couriers across North America. Experience the CXT Software difference: -Streamlined dispatching: Effortlessly manage and assign routes for maximum efficiency. -Powerful driver app: Equip your drivers with the tools they need for successful deliveries. -Customizable client portal: Provide transparency and enhance customer satisfaction with real-time tracking and updates. Don't just take our word for it. See the power of CXT Software in action with a personalized demo. Discover how we can revolutionize your courier business and help you exceed customer expectations.

Transform your logistics operations and conquer the last mile with our cutting-edge software suite, designed specifically for the complexities of the North American supply chain. For over 25 years, CXT Software has been the trusted partner of courier and route delivery companies, pioneering innovative solutions that optimize dispatching, driver management, and streamline logistics for diverse industries like healthcare, pharmaceuticals, retail, and distribution. From comprehensive operations management tools to a powerful driver app and a customizable client portal, our software is tailored to address your unique challenges and drive efficiency at every step of the delivery process. Experience firsthand how our advanced technology can elevate your business by scheduling a no-pressure personalized demo today. Let us show you how CXT Software can revolutionize your last-mile deliveries.

Optimize your routes and conquer the last mile with CXT Software! Our comprehensive platform is designed to streamline every aspect of your route planning and delivery operations. With 25 years of experience serving courier and delivery companies across North America, we understand your unique challenges. Our software offers: -Efficient Route Optimization: Intelligently plan the most efficient routes to save time, fuel, and resources. -Real-Time Tracking: Maintain complete visibility of your drivers and deliveries, ensuring on-time performance. -Automated Dispatching: Simplify dispatching with automated workflows and driver notifications. -Customer Communication Tools: Keep customers informed with real-time tracking updates and delivery notifications. We're not just another software provider; we're your partner in success. Our dedicated team is constantly innovating to provide you with the most advanced route planning and delivery management tools available.

Categories

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Trucking Features

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Mobility Features

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

QuickBooks Online
Agile CRM
Braintree
CS-Cart Multi-Vendor
Flipdish
Foodics
GloriaFood
Google Forms
Gupshup
Openforce
Plivo
Restolabs
Revel Systems
Shopify
Takeaway.com
Textlocal
Twilio
WordPress
Xero
Zoho Commerce

Integrations

QuickBooks Online
Agile CRM
Braintree
CS-Cart Multi-Vendor
Flipdish
Foodics
GloriaFood
Google Forms
Gupshup
Openforce
Plivo
Restolabs
Revel Systems
Shopify
Takeaway.com
Textlocal
Twilio
WordPress
Xero
Zoho Commerce
Claim Tookan and update features and information
Claim Tookan and update features and information