CQueue

CQueue

Check In Systems
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About

Paper Sign In Sheets are being replaced by tablets, giving businesses a faster and more productive way of organizing the customers from the minute they walk in. A simple and effective app records the name and need of each customer. The time is accurately stamped and the sorted list is presented across the computers of your network. Give your staff the tools to respond quicker to the needs of your customers. Auto sorting of customers by department and reason for visit avoids the need for a greeter and gets the customer directly to the right person. Automatically sorting the customers and notifying the staff helps them respond quicker and directly to the needs of the customer. Management reports give valuable insight to customer traffic and trends. Reports also give staff performance and overall office efficiency.

About

Verint Appointment Booking and Queuing is a customer experience and service operations platform that helps businesses manage appointments, customer waitlists, and in-person service interactions. The software connects digital appointment scheduling with physical locations, allowing customers to book services online, join virtual queues, and receive real-time updates about their visits. Its appointment management capabilities coordinate customer bookings with employee availability, location capacity, and operational requirements to reduce scheduling conflicts. Queue management tools allow walk-in customers to check in through kiosks, QR codes, SMS links, or staff members while receiving automated wait time notifications. Businesses can monitor customer traffic, manage service demand, collect feedback, and improve employee productivity through integrated scheduling and analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in an effective customer queueing system

Audience

Banks, credit unions, retail stores, universities, healthcare providers, pharmacies, government service offices, travel companies, hospitality businesses, branch managers, customer experience teams, service operations managers, and organizations seeking appointment scheduling, virtual queue management, walk-in customer management, wait time reduction, employee scheduling integration, and omnichannel service automation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$34 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Check In Systems
Founded: 2004
www.cqueue.com

Company Information

Verint Systems
Founded: 1994
United States
www.verint.com/appointment-booking-and-queuing/

Alternatives

Medical Check In

Medical Check In

Check In Systems

Alternatives

Bzz

Bzz

Bzz Order Tracking Limited
ScanQueue

ScanQueue

Tugadot Pty Ltd
Q Waits Business

Q Waits Business

Boolean Array

Categories

Queue Management Supported
Waitlist Supported

Categories

Queue Management Supported
Waitlist Supported

Integrations

Confer With Not Supported
Grassfish Not Supported

Integrations

Confer With Supported
Grassfish Supported
Claim CQueue and update features and information
Claim CQueue and update features and information
Claim Verint Appointment Booking and Queuing and update features and information
Claim Verint Appointment Booking and Queuing and update features and information