CPTRAX for Windows vs. ServSpark Monitor Comparison


CPTRAX for Windows Visual Click Software	ServSpark Monitor Wayne Systems	+	+
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About Server File Activity Tracking - Audit who is creating, accessing, moving, and deleting your files and folders. Track file permission changes. Real-time alerts about critical file activities. Malicious activity containment (Ransomware, mass file deletes, etc.) Workstation File Activity Tracking - Audit who is copying files to USB or other removable drives. Track who is uploading files from a browser or via FTP. Block files from being created on USB/removable device. Email alerts when a removable device is connected. Active Directory Auditing - Keep audit logs and get real-time alerts of important Active Directory changes without dealing with SACLs or Windows Event Logs. Server Authentication Auditing - Track authentications into Windows Servers and Citrix sessions. Review all failed logon attempts. Workstation Logon/Logoff Tracking - Get visibility on workstation logons/logoffs, including locks, unlocks and password changes. Review all failed logon attempts.	About ServSpark Monitor is a Windows utility for monitoring and automatically recovering selected services on servers and workstations. Administrators choose which services to watch and configure check intervals, retry attempts, and delays for each service; checks run every 20 seconds by default. A tray interface shows service status, while a background worker monitors and restarts services and a watchdog monitors the app itself. Alerts are sent by email through your SMTP server, SMS through a Twilio account, or webhooks for Slack, Microsoft Teams, Discord, and other compatible systems. Built for managed service providers and IT teams, the software supports unlimited monitored services per endpoint. Licenses are one-time purchases and include one year of updates and support, with renewal available for continued coverage. A 14-day money-back guarantee applies.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Useful for all organizations whose infrastructure include Windows servers and workstations.	Audience Small and mid-size MSPs and IT teams that keep Windows servers and line-of-business apps running.
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing Subscription and Perpetual pricing. Each module priced separately - only purchase what you need, except for workstation modules which require the corresponding server module. Free Version Not Supported Free Trial Supported	Pricing $279 one-time One-time endpoint license pricing starts at $279 for 5 endpoints; higher endpoint tiers are available. Each endpoint license covers unlimited monitored services and includes one year of updates and support. A renewal is available for continued updates and support. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Makes quick work of monitoring files and computers. Reports are automated and emailed at scheduled times. Zero privilege allows users to unlock and reset windows passwords without having direct access to active directory. Auditor is happy with how we use it which makes me happy. Cons We've only had a couple issues after server updates but Visual Click support was quick to respond and resolve.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Visual Click Software Founded: 1999 United States www.visualclick.com	Company Information Wayne Systems servspark.app
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Categories Audit Supported Compliance Supported Computer Security Supported GDPR Compliance Supported Identity Management Supported IT Alerting Supported Log Management Supported Network Security Supported PCI Compliance Supported Server Management Supported Server Monitoring Supported	Categories Server Monitoring Supported
Show More Features Audit Features Alerts / Notifications Supported Audit Planning Supported Compliance Management Supported Dashboard Supported Exceptions Management Not Supported Forms Management Supported Issue Management Not Supported Mobile Access Not Supported Multi-Year Planning Not Supported Risk Assessment Supported Workflow Management Not Supported Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Not Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Supported Surveys & Feedback Not Supported Version Control Not Supported Workflow / Process Automation Not Supported Computer Security Features Anti Spam Not Supported Antivirus Not Supported Audit Trail Supported Compliance Management Supported Database Security Audit Not Supported File Access Control Supported Financial Data Protection Not Supported Maintenance Scheduling Not Supported Real Time Monitoring Supported Security Event Log Supported Virus Definition Update Not Supported Vulnerability Protection Not Supported GDPR Compliance Features Access Control Supported Consent Management Not Supported Data Mapping Not Supported Incident Management Supported PIA / DPIA Not Supported Policy Management Not Supported Risk Management Supported Sensitive Data Identification Not Supported Identity Management Features Access Certification Not Supported Compliance Management Not Supported Multifactor Authentication Not Supported Password Management Not Supported Privileged Account Management Not Supported Self-Service Access Request Not Supported Single Sign On Not Supported User Activity Monitoring Supported User Provisioning Not Supported Log Management Features Archiving Supported Audit Trails Supported Compliance Reporting Supported Consolidation Supported Data Visualization Supported Event Logs Supported Network Logs Supported Remediation Not Supported Syslogs Supported Thresholds Not Supported Web Logs Not Supported Network Security Features Access Control Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Not Supported Internet Usage Monitoring Not Supported Intrusion Detection System Supported Threat Response Supported VPN Not Supported Vulnerability Scanning Supported PCI Compliance Features Access Control Supported Compliance Reporting Supported Exceptions Management Not Supported File Integrity Monitoring Not Supported Intrusion Detection System Not Supported Log Management Supported Patch Management Not Supported PCI Assessment Not Supported Policy Management Not Supported Server Management Features CPU Monitoring Not Supported Credential Management Not Supported Database Servers Not Supported Email Monitoring Not Supported Event Logs Supported History Tracking Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported
Integrations Discord Not Supported Microsoft Teams Not Supported Slack Not Supported Splunk Enterprise Supported Syslog-ng Supported Twilio Not Supported View All 2 Integrations	Integrations Discord Supported Microsoft Teams Supported Slack Supported Splunk Enterprise Not Supported Syslog-ng Not Supported Twilio Supported View All 4 Integrations
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