+
+

Related Products

  • Predict360
    18 Ratings
    Visit Website
  • Macaw AMS
    8 Ratings
    Visit Website
  • CrankWheel
    220 Ratings
    Visit Website
  • Boostero
    57 Ratings
    Visit Website
  • Phonexa
    238 Ratings
    Visit Website
  • FAMCare Human Services
    25 Ratings
    Visit Website
  • Qminder
    340 Ratings
    Visit Website
  • Zil Money
    607 Ratings
    Visit Website
  • Creatio
    570 Ratings
    Visit Website
  • LegalEdge
    17 Ratings
    Visit Website

About

Your customers will love their experience across our technology and our people helping them manage everything insurance for the benefit of your agency. A plug-in to your agency operations bringing people and technology all in one place. Digitalizing customer journeys that seamlessly integrate service people and advisors to make insurance easy for you and your customers. Get a real-time customer self-service app for insurance policies that are supported by service agents wherever your customer needs help. Renewals and buying new covers are made easy through a combination of AI and sales support placing the best cover for the customer. Realize real-time management and monitoring of your agency. Includes business intelligence and approval request management. Deliver world-class customer and agency-facing platforms that make selling and servicing the insurance needs of your customers easier and more profitable.

About

General Magic is an AI messaging platform purpose-built for the insurance industry, enabling companies to automate customer workflows directly through SMS and messaging channels. It deploys customer-facing AI agents that can handle quoting, renewals, policy changes, and claims updates in real time, allowing insurers to complete operational tasks within simple text conversations instead of calls or portals. It integrates directly with policy, quote, claims, and CRM systems through APIs so conversations are grounded in live insurance data and automatically update records as workflows progress. It monitors every customer interaction and scores users on intent, frustration, and churn risk, giving teams visibility into where intervention is needed. Its core product, Cell, is designed to translate customer messages into actions across core insurance systems, asking for missing information and following up automatically.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Insurance agencies and companies looking for a solution to manage all their processes and improve customer experience

Audience

Insurance carriers, brokers, and agencies that want AI agents to automate customer service and policy workflows through SMS

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

COVU
United States
covu.com

Company Information

General Magic
United States
generalmagic.inc/

Alternatives

vBots

vBots

vBots AI

Alternatives

Cara

Cara

Oyster Technologies

Categories

Categories

Integrations

Guidewire
HubSpot CRM
Salesforce
Zoho CRM

Integrations

Guidewire
HubSpot CRM
Salesforce
Zoho CRM
Claim COVU and update features and information
Claim COVU and update features and information
Claim General Magic and update features and information
Claim General Magic and update features and information