CIO Direct

CIO Direct

CIO Technologies
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About

CIO Direct is a web-based order management software (OMS) and warehouse management system (WMS). It is a software as a service (SaaS) application so there are no expensive installations or upgrades. CIO Direct was developed for use by third party fulfillment centers and multi-channel merchants. The system is easily configured to receive orders from multiple sources and function seamlessly with existing shipping software. For more detailed product information, check out our product overview. FulEx has been using CIO Direct for over 6 years now. We've grown from a 7000sf warehouse to a network of 4 warehouses with a combined warehouse space of 150,000sf. Being an eCommerce warehouse business and having multiple warehouses requires an enterprise web based system that allows for a high level of complex inventory and order management tools. CIO Direct allows FulEx to have an advantage over most of our competitors. CIO has been a true partner and we look forward to the future with them.

About

Cin7 is a web based inventory system that helps businesses manage their inventory anywhere, in real time. Suitable for omni-channel retailers and wholesalers, Cin7 integrates cloud inventory, Point of Sale, warehouse management, B2B ecommerce, 3PL, and direct EDI, in one robust platform. Cin7 also features seamless integrations for Shopify, Magento, Xero, Amazon, Ebay and more.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for an order management platform

Audience

Omni-channel retailers and wholesalers with many sales and distribution channels.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Cin7 offers flexible pricing tiers to suit your current needs and allow you to scale as you grow. Get a quote for the cost of your inventory management system.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.7 / 5
ease 3.0 / 5
features 4.3 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • I was switching from Stitch Labs and found they were most similar. They offer inventory management across several platforms, plus Quickbooks integration. The initial sales call was promising and I liked the pricing they were able to offer.
  • System is very user friendly, it has great feature of stock location, pick n pack. Accounting works seamlessly.
  • Manage stock without excel, packing slip is really helpful. Facts that you do have to do any manual calculations.

Cons

  • There are no easily visible or searchable checks and balances to know if the system is working properly. For a company that claims to have been in business for a while, I continue to find tech issues during the onboarding process that no one seems to have found before. For example, my Etsy store wasn't talking to Cin7 to tell it to close an order automatically. No one even knew.
  • Reporting is little bit confusing, but once you've grown familiar with it, it works fine.
  • Reconciled payments on xero do not appear on invoice straight away.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CIO Technologies
Founded: 1987
United States
www.ciotech.com

Company Information

Cin7
Founded: 2011
New Zealand
www.cin7.com

Alternatives

Alternatives

Descartes Sellercloud

Descartes Sellercloud

Descartes Systems Group
Brilliant WMS

Brilliant WMS

Brilliant Info Systems
LOCATE Inventory

LOCATE Inventory

New Tack Inc.
Unleashed

Unleashed

The Access Group

Categories

Categories

Apparel Management Supported
B2B eCommerce Supported
Batch Tracking Supported
Distribution Supported
eCommerce Supported
EDI Supported
Inventory Control Supported
Manufacturing Supported
Order Entry Supported
Order Management Supported
Point of Sale Supported
Purchasing Supported
Quoting Supported
Retail Management Supported
Winery Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Not Supported
Demand Planning Not Supported
Inventory Management Not Supported
Location Control Not Supported
Order Management Supported
Purchasing Not Supported
Quality Control Not Supported
Receiving / Putaway Management Not Supported
Returns Management Not Supported
Shipping Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Not Supported
Demand Planning Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Not Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Apparel Management Features

Billing & Invoicing Supported
Catalog Management Not Supported
Inventory Management Supported
Materials Management Supported
Order Management Supported
Product Management Supported
Production Management Supported
Purchasing Supported
Returns Management Supported
Shipping Management Supported
Supplier Management Supported
Supply Chain Management Supported
Time and Action (TNA) Calendar Not Supported
Warehouse Management Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Not Supported
AS2 Specification Compliance Not Supported
Certificate Management Supported
Configuration Data Searching Not Supported
Data Format Translator Supported
Flexible Licensing Not Supported
Full Logging Supported
Labeling Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Manufacturing Features

Accounting Integration Supported
ERP Supported
Maintenance Management Supported
MES Supported
MRP Not Supported
Purchase Order Management Supported
Quality Management Not Supported
Quotes/Estimates Supported
Reporting/Analytics Supported
Safety Management Not Supported
Shipping Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Purchasing Features

Catalog Management Not Supported
Compliance Management Not Supported
Contract Management Not Supported
Inventory Management Supported
Invoice Processing Supported
PunchOut Not Supported
Purchase Order Management Supported
Requisitions & Approvals Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Not Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Supported
Cellar Management Not Supported
Inventory Management Supported
Order Management Supported
Point of Sale (POS) Supported
Production Tracking Supported
Vineyard Management Not Supported
Wine Club Management Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Supported

Integrations

ApparelMagic Supported
Extensiv 3PL Warehouse Manager Not Supported
Fruition RevOps Not Supported
GMDH Streamline Not Supported
Geo Rep Not Supported
Inventoro Not Supported
Magento Not Supported
MindCloud Not Supported
Opmetrix Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
ShipMonk Not Supported
Shipwire Not Supported
Singuli Not Supported
SphereWMS Not Supported
Stackreaction Not Supported
Toolio Not Supported
Verde Fulfillment Not Supported
WooCommerce Not Supported

Integrations

ApparelMagic Not Supported
Extensiv 3PL Warehouse Manager Supported
Fruition RevOps Supported
GMDH Streamline Supported
Geo Rep Supported
Inventoro Supported
Magento Supported
MindCloud Supported
Opmetrix Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
ShipMonk Supported
Shipwire Supported
Singuli Supported
SphereWMS Supported
Stackreaction Supported
Toolio Supported
Verde Fulfillment Supported
WooCommerce Supported
Claim CIO Direct and update features and information
Claim CIO Direct and update features and information
Claim Cin7 Inventory Management and update features and information
Claim Cin7 Inventory Management and update features and information