CGM LABDAQ

CGM LABDAQ

CompuGroup Medical US
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About

CGM LABDAQ® from CompuGroup Medical is an advanced laboratory information system (LIS) that leverages a modern platform with decades of experience as the market-leading LIS. CGM LABDAQ empowers labs of all sizes to optimize revenue and improve customer retention by increasing efficiency, streamlining workflow, reducing turnaround times and promoting patient safety. CGM LABDAQ offers rules-based technology that supports compliance with best practices and LAB IQ, an interactive dashboard that allows users to view laboratory performance metrics, eliminating manual processes and increasing efficiency. Additional features include an interface monitoring tool that includes user alerts to ensure that all interfaces are functioning as intended and orderless QC, which eliminates the extra steps required to order daily QC.

About

The modern, flexible, easy-to-use LIMS. QBench enables our customers to get a LIMS up and running faster. Automate your entire lab with our developer-friendly API, Inventory Management, Customer Portal, Billing, and Quality Management System modules. QBench is a cloud-based Laboratory Information Management System (LIMS) that enables labs to streamline their entire testing workflow, from sample receiving to automated results reporting. QBench allows you to keep track of all your samples and where they are located in the workflow using a single system. QBench eliminates the need for spreadsheets, shared folders in the network, and paper-based tracking systems. View hundreds of PDF reports/COAs before publishing or emailing. Generate barcodes and create labels that you can customize for your samples. See counts and latencies for different data types in QBench. This includes metrics like turnaround time, sample counts per test, sample delay, and more!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Lab Managers, Physician Office Labs, Reference Labs, Hospital Laboratories, Pain Management Labs, Veterinary Labs, Cannabis Laboratories

Audience

Laboratory Managers, Laboratory Directors, Laboratory Techs, Laboratory Operations Staff

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing is determined by each laboratory's unique configuration. Contact CompuGroup Medical for a quote, and only purchase the options and interfaces you need.
Free Version
Free Trial

Pricing

$249/user/month
See features by subscription package on our website at qbench dot com/pricing.
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5

Reviews/Ratings

Pros & Cons from Real Users

Pros

  • Once you understand the flow and how things work, it is easy to create tests, panels, locations, etc for whatever the need is. Reports are easy to pull and data is easily accessible after patients have been processed.
  • LabDAQ is a budget conscious Laboratory Information System that fulfills all the major requirements for a Clinical Laboratory. The Tech Support and Implementation groups have been very helpful in both their efforts to assist and to help teach the intricacies of the system.
  • Acts on client suggestions/adds requested features very quickly, dynamic roadmaps, ease of use, excellent client relations/account rep team, dedicated to continuing software improvement/new releases, frequent opportunities to beta test and upgrade software, pricing is negotiable, easy to build meaningful connections with the staff you work with
  • Tech support is very friendly and helpful. All employees are very knowledgeable and if they don't have an immediate answer they will find it and get back very quickly.
  • Friendly GUI. Data Miner for customized queries. Flexibility to fit all your specific requirements. 24/7 tech support. The best account rep you will ever work with.

Cons

  • Some things are not user friendly, or a simple thing is only in the new version.
  • LabDAQ is a little too locked-down for entities that have strong IT support. Even a Read-Only mode for the configurations would be helpful. LabDAQ-Reference Lab connections could be a bit more robust to more readily simultaneously accommodate multiple reference labs and downstream EMRs.
  • Needs to streamline communication between dev team and clients, project managers are great but custom work can be delayed when the dev team doesn't fully grasp what the client is asking for.
  • Length it takes to do any interfaces is a little long.
  • Missing the ability to alert through texts and not only emails.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CompuGroup Medical US
Founded: 1989
United States
www.cgm.com/us/

Company Information

QBench
Founded: 2015
United States
qbench.com

Alternatives

Polytech LIS

Polytech LIS

CompProMed

Alternatives

Lockbox LIMS

Lockbox LIMS

Third Wave Analytics
Avalon Laboratory System

Avalon Laboratory System

Computer Service & Support
LabHQ LIMS

LabHQ LIMS

Broughton Software
Xybion LIMS

Xybion LIMS

Xybion
LabInsu

LabInsu

Rits Software
LabWare LIMS

LabWare LIMS

LabWare
Lockbox LIMS

Lockbox LIMS

Third Wave Analytics

Categories

Categories

LIMS Features

Audit Trail
Certificates of Analysis
Data Import / Export
Electronic Laboratory Notebook
Inventory Management
Lab Instrument Interface
Reporting & Statistics
Sample Tracking
Specification Management
Workflow Management

Medical Lab Features

Audit Trail
Data Analysis Auditing
Data Security
EMR Interface
Fax Management
Lab Instrument Interface
Multi-Location Printing
Online Instrumentation
Physician Test Panels
Procedure-Based Billing
Sample Tracking

LIMS Features

Audit Trail
Certificates of Analysis
Data Import / Export
Electronic Laboratory Notebook
Inventory Management
Lab Instrument Interface
Reporting & Statistics
Sample Tracking
Specification Management
Workflow Management

Lab Inventory Management Features

Barcode Scanning
Expiration Date Management
Purchasing
Reorder Management
Sample Management
Supply Management
Usage Tracking
Vendor Management

Medical Lab Features

Audit Trail
Data Analysis Auditing
Data Security
EMR Interface
Fax Management
Lab Instrument Interface
Multi-Location Printing
Online Instrumentation
Physician Test Panels
Procedure-Based Billing
Sample Tracking

Integrations

Affinity Payroll
Amazing Charts EHR
Blue Iris
ChartLogic
CodoniX
Elation Health
HVMS
Medisoft
Meditab IMS
Microsoft 365
NextGen Healthcare EHR
OMS Office Master System
Office Practicum
Okta
OmniMD
Oracle Health Care Tracker
Praxis EMR
TouchWorks EHR
iSALUS EHR

Integrations

Affinity Payroll
Amazing Charts EHR
Blue Iris
ChartLogic
CodoniX
Elation Health
HVMS
Medisoft
Meditab IMS
Microsoft 365
NextGen Healthcare EHR
OMS Office Master System
Office Practicum
Okta
OmniMD
Oracle Health Care Tracker
Praxis EMR
TouchWorks EHR
iSALUS EHR
Claim CGM LABDAQ and update features and information
Claim CGM LABDAQ and update features and information