CGM LABDAQ

CGM LABDAQ

CompuGroup Medical US
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About

CGM LABDAQ® from CompuGroup Medical is an advanced laboratory information system (LIS) that leverages a modern platform with decades of experience as the market-leading LIS. CGM LABDAQ empowers labs of all sizes to optimize revenue and improve customer retention by increasing efficiency, streamlining workflow, reducing turnaround times and promoting patient safety. CGM LABDAQ offers rules-based technology that supports compliance with best practices and LAB IQ, an interactive dashboard that allows users to view laboratory performance metrics, eliminating manual processes and increasing efficiency. Additional features include an interface monitoring tool that includes user alerts to ensure that all interfaces are functioning as intended and orderless QC, which eliminates the extra steps required to order daily QC.

About

QBench is a cloud-based Laboratory Information Management System (LIMS) designed to help laboratories manage samples, workflows, data, inventory, reporting, quality processes, and client interactions in one platform. Labs use QBench to manage laboratory operations from order placement and sample processing through results and automated reporting. The platform is highly configurable, allowing laboratories to build workflows, define custom data fields, and automate processes around the way their lab already operates. QBench also helps laboratories reduce manual work by connecting instruments, software, and other systems through file parsers and a robust API. These integrations can automate data transfer between systems, reducing repetitive data entry and the risk of transcription errors. Key QBench capabilities include: Sample and workflow management Configurable laboratory workflows and custom data fields Workflow automation Instrument and system integrations File parsing and API connectivity Inventory management Client portal access Automated reporting Analytics and operational insights Integrated Quality Management System (QMS) capabilities Unlike LIMS platforms that require extensive custom development to accommodate laboratory processes, QBench is designed to be configurable and adaptable as workflows change. Laboratories can modify processes, fields, and automations without relying heavily on custom code. QBench is cloud-based, giving laboratory teams secure access to their LIMS while bringing laboratory data, workflows, automation, quality management, and reporting together within a centralized platform. QBench also supports customers with a team that includes former bench scientists who understand laboratory workflows and can provide guidance throughout implementation and ongoing use.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Lab Managers, Physician Office Labs, Reference Labs, Hospital Laboratories, Pain Management Labs, Veterinary Labs, Cannabis Laboratories

Audience

Laboratory Managers, Laboratory Directors, Laboratory Techs, Laboratory Operations Staff

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing is determined by each laboratory's unique configuration. Contact CompuGroup Medical for a quote, and only purchase the options and interfaces you need.
Free Version Not Supported
Free Trial Not Supported

Pricing

$275/user/month
Foundation: $275/user/month
Growth: $325/user/month
Advanced: $425/user/month
Enterprise: Contact Us

See features by subscription package on our website!
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5

Reviews/Ratings

Pros & Cons from Real Users

Pros

  • Once you understand the flow and how things work, it is easy to create tests, panels, locations, etc for whatever the need is. Reports are easy to pull and data is easily accessible after patients have been processed.
  • LabDAQ is a budget conscious Laboratory Information System that fulfills all the major requirements for a Clinical Laboratory. The Tech Support and Implementation groups have been very helpful in both their efforts to assist and to help teach the intricacies of the system.
  • Acts on client suggestions/adds requested features very quickly, dynamic roadmaps, ease of use, excellent client relations/account rep team, dedicated to continuing software improvement/new releases, frequent opportunities to beta test and upgrade software, pricing is negotiable, easy to build meaningful connections with the staff you work with
  • Tech support is very friendly and helpful. All employees are very knowledgeable and if they don't have an immediate answer they will find it and get back very quickly.
  • Friendly GUI. Data Miner for customized queries. Flexibility to fit all your specific requirements. 24/7 tech support. The best account rep you will ever work with.

Cons

  • Some things are not user friendly, or a simple thing is only in the new version.
  • LabDAQ is a little too locked-down for entities that have strong IT support. Even a Read-Only mode for the configurations would be helpful. LabDAQ-Reference Lab connections could be a bit more robust to more readily simultaneously accommodate multiple reference labs and downstream EMRs.
  • Needs to streamline communication between dev team and clients, project managers are great but custom work can be delayed when the dev team doesn't fully grasp what the client is asking for.
  • Length it takes to do any interfaces is a little long.
  • Missing the ability to alert through texts and not only emails.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CompuGroup Medical US
Founded: 1989
United States
www.cgm.com/us/

Company Information

QBench
Founded: 2015
United States
qbench.com

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Polytech LIS

CompProMed

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Categories

Categories

Barcode Generators Supported

QBench can generate Linear and 2D barcode labels as part of its sample management workflows and can integrate with barcode or RFID systems for sample identification. Labs can create and scan barcode labels, track samples from intake through storage and disposal, and use barcodes or labels for quick and accurate inventory data input. QBench also supports barcode generation for reagent and consumable tracking within laboratory inventory workflows.

Chemical Supported

QBench is a configurable cloud-based LIMS for laboratories working in chemicals and analytical chemistry. Labs can log samples, assign analyses, track test progress, capture data, integrate analytical instruments, automate workflows, and generate reports. Configurable fields, instrument integrations, no-code automation tools, and a REST API help laboratories manage data and adapt testing workflows as their needs change.

Chemical Inventory Supported

QBench's integrated inventory management tools help labs centralize reagents, consumables, assays, and equipment. Labs can create and manage inventory items, track reagent and consumable lots and usage throughout testing, automate stock consumption, receive low-stock and expiration alerts, block expired stock, and track inventory and per-use costs. QBench also supports custom inventory fields, attachments, notes, and barcode or label generation for faster data entry.

Food Safety Supported

QBench is a configurable LIMS for food and beverage testing labs and supports food safety testing. Labs can trace products to lots, suppliers, and ingredients; manage product specifications; standardize data entry and calculations with method-specific worksheets; automate batch workflows; and generate COAs. QBench also supports testing areas such as allergen testing, microorganism testing, pesticide residue testing, mycotoxin testing, heavy metal testing, and shelf-life testing, with chain of custody and support for FDA 21 CFR Part 11 compliance.

Lab Automation Supported

QBench provides configurable, no-code laboratory workflow automation within its cloud-based LIMS. Labs can automate workflows, reports, status changes, data transcription, test reruns, and inventory usage without custom coding. QBench can also sync instrument data into the LIMS and uses a REST API for integrations and custom automations. Its automation tools are designed to reduce repetitive manual work and help labs process samples more efficiently.

QBench includes cloud-based laboratory inventory management integrated with its LIMS. Labs can create and manage inventory items, track reagent and consumable lots and usage, automate stock consumption during tests or batches, receive low-stock alerts, block expired stock, and track inventory and per-use costs. QBench also supports custom fields, attachments, notes, and barcode or label generation for inventory records.

Life Sciences Supported

QBench is a cloud-based LIMS for biotech and life sciences labs. It supports management of projects, samples, protocols, tests, and results reporting, along with configurable workflows, custom fields, instrument integration, analytics, and BI integrations. QBench's no-code automations and REST API help labs connect systems and reduce manual work. QBench supports scientific disciplines including analytical chemistry, microbiology, molecular testing, physical testing, and microscopy, and supports FDA 21 CFR Part 11 compliance.

LIMS Supported

QBench is a cloud-based Laboratory Information Management System (LIMS) for managing and automating laboratory workflows from sample receiving through reporting and billing. It centralizes sample and workflow tracking, reporting, quality management, inventory, billing, and analytics. Labs can track orders, samples, and tests; configure custom fields and no-code automations; sync instrument data; generate reports and COAs; and connect other systems through QBench's REST API.

Medical Lab Supported

QBench is a cloud-based LIMS for clinical and healthcare testing labs. It supports management of patient samples, test requests, and results; automated reporting; and integrations with instruments, EMR systems, and regulatory systems through its REST API. QBench supports clinical testing areas including diagnostics, pathology, microbiology, genetics, molecular testing, hematology, clinical chemistry, virology, and more. QBench is HIPAA compliant and supports CLIA certification.

Nutrition Analysis Supported

QBench is a configurable cloud-based LIMS for food and beverage testing labs, including labs performing nutrient content testing and composition analysis. Labs can track lots, suppliers, ingredients, and samples; manage product specifications and nutritional content requirements; build method-specific worksheets; standardize calculations; automate workflows; and generate COAs. QBench can track food, supplements, beverages, produce, packaged food, feed, and other sample types with configurable metadata and testing specifications.

Pathology Supported

QBench is a cloud-based LIMS for clinical and healthcare testing labs and explicitly supports pathology. Labs can manage patient samples, test requests, and results; automate reporting; and connect instruments, EMR systems, and regulatory systems through the QBench API. QBench also supports related clinical disciplines including diagnostics, microbiology, genetics, molecular testing, hematology, clinical chemistry, virology, and cytogenetics. QBench is HIPAA compliant and supports CLIA certification.

QBench is a configurable cloud-based LIMS for biotech and life sciences laboratories, including pharmaceutical and biotechnology environments with regulated data and workflow requirements. QBench supports sample and test workflow management, no-code automation, instrument and software integrations, reporting, integrated QMS capabilities, audit trails, and electronic signatures. QBench supports FDA 21 CFR Part 11 compliance and GxP guidelines and provides tools for laboratories managing complex, regulated workflows.

Quality Management Supported

QBench combines LIMS and integrated QMS tools in one cloud-based platform. Labs can track and resolve issues, root causes, and corrective and preventive actions (CAPA); manage instrument calibration, maintenance, and issues; create and update SOPs and training materials; store lab documentation; and configure logs for their needs. QBench connects quality records with laboratory workflows so teams can manage quality and compliance data without purchasing a separate QMS.

LIMS Features

Audit Trail Supported
Certificates of Analysis Supported
Data Import / Export Supported
Electronic Laboratory Notebook Not Supported
Inventory Management Supported
Lab Instrument Interface Supported
Reporting & Statistics Supported
Sample Tracking Supported
Specification Management Not Supported
Workflow Management Supported

Medical Lab Features

Audit Trail Supported
Data Analysis Auditing Supported
Data Security Supported
EMR Interface Supported
Fax Management Supported
Lab Instrument Interface Supported
Multi-Location Printing Supported
Online Instrumentation Supported
Physician Test Panels Supported
Procedure-Based Billing Not Supported
Sample Tracking Supported

LIMS Features

Audit Trail Supported
Certificates of Analysis Supported
Data Import / Export Supported
Electronic Laboratory Notebook Not Supported
Inventory Management Supported
Lab Instrument Interface Supported
Reporting & Statistics Supported
Sample Tracking Supported
Specification Management Supported
Workflow Management Supported

Lab Inventory Management Features

Barcode Scanning Supported
Expiration Date Management Supported
Purchasing Not Supported
Reorder Management Supported
Sample Management Supported
Supply Management Supported
Usage Tracking Supported
Vendor Management Supported

Medical Lab Features

Audit Trail Supported
Data Analysis Auditing Supported
Data Security Supported
EMR Interface Supported
Fax Management Not Supported
Lab Instrument Interface Supported
Multi-Location Printing Not Supported
Online Instrumentation Supported
Physician Test Panels Supported
Procedure-Based Billing Supported
Sample Tracking Supported

Integrations

Affinity Payroll Supported
Azalea EHR Supported
ChartLogic Supported
Clinix Supported
EMRDoc Supported
Elation Health Supported
Evident Thrive EHR Supported
HPlusPro Supported
HubSpot CRM Not Supported
Kipu Supported
Magic Supported
Medical Office Online Supported
Medisoft Supported
Microsoft 365 Not Supported
NetSuite Not Supported
Spectra Supported
athenaClinicals Supported
eClinicalWorks Supported

Integrations

Affinity Payroll Not Supported
Azalea EHR Not Supported
ChartLogic Not Supported
Clinix Not Supported
EMRDoc Not Supported
Elation Health Not Supported
Evident Thrive EHR Not Supported
HPlusPro Not Supported
HubSpot CRM Supported
Kipu Not Supported
Magic Not Supported
Medical Office Online Not Supported
Medisoft Not Supported
Microsoft 365 Supported
NetSuite Supported
Spectra Not Supported
athenaClinicals Not Supported
eClinicalWorks Not Supported
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