CARM-Pro

CARM-Pro

Intelligent Banking Solutions
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About

As a single-product, single-industry firm, Intelligent Banking Solutions focuses exclusively on debt collection software for banks. You need not explain banking to us. We have firsthand experience with your asset recovery challenges and have spent more than three decades perfecting the best debt collection software for banking: CARM-Pro™ Collection and Recovery Manager, Professional™. CARM-Pro™ debt collection software is the vital technology your special asset officers need to comprehensively record, manage, and recover all debt owed to your bank. This robust system empowers banks to increase income, decrease loan delinquencies, and reduce debt charge-offs. CARM-Pro seamlessly interfaces and integrates with your bank’s core and non-primary account servicing system. This allows your account managers to gain a full overview and status of all borrower accounts.

About

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Banks and financial firms interested in a debt collection solution

Audience

Companies seeking a debt collection and field service agency solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3,995 one-time payment
Free Version Not Supported
Free Trial Not Supported

Pricing

$210 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

Cons

  • The support is almost non existent, even to help with major glitches that impact the usability of the product.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intelligent Banking Solutions
Founded: 1989
United States
www.ibshome.com/debt-collection-software-for-banks/

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Alternatives

Alternatives

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TraceEngine

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Visual Queue Network (VQN)

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CyberCollect

CyberCollect

CyberCollect Software Solutions
SmartCollector

SmartCollector

Collexus
SymPro Debt Management

SymPro Debt Management

SymPro Treasury Management Solutions

Categories

Debt Collection Supported

Categories

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Integrations

Ezidebit Not Supported

Integrations

Ezidebit Supported
Claim CARM-Pro and update features and information
Claim CARM-Pro and update features and information
Claim DebtCol and update features and information
Claim DebtCol and update features and information