BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
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About

BytePhase is cloud repair shop management software used by 2,000+ repair businesses in 32+ countries. Log a repair ticket in about 60 seconds, track parts and barcoded stock, send quotations for approval, invoice and take payments, and keep customers updated automatically on WhatsApp, SMS and email, with OTP-verified handover. New in 2026: run several businesses from one login, each with its own tax number, logo, invoice numbering, bank details and stock; a native iOS app for iPhone and iPad alongside Android and the web, with no per-device fee; white label on your own domain (paid add-on); and 19+ integrations including WhatsApp, QuickBooks, Xero, Zapier, n8n and Microsoft 365. Also includes a customer portal, AMC contracts, rentals, pickup & drop, commissions and reports, in 8 languages. 15-day free trial.

About

Orderry is a SaaS solution designed specifically for service business and repair shops. It helps streamline and automate common operations, such as Jobs & Repair Processing, CRM, Inventory Management, Barcode Labelling, Finance, Reporting, Analytics, etc. Orderry Mobile App for Technicians is a handy tool for Jobs Processing on the go. It helps track all the changes, as well as view attached photos/files, added works/services/materials, received payments, and comments from employees. Orderry provides an all-in-one feature suite tailored individually to the needs of Computer, Cell Phone and Gadget Repair Shops, Power Tool Maintenence, Home Appliance Service Centers, Auto Repair Shops & Detailers, Field Services & Contractors, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mobile, computer, laptop, electronics, appliance and data recovery repair shops and service centres, from single-bench shops to multi-business and multi-branch repair companies

Audience

Repair shops, field service businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/month
Monthly (USD): Lite $10, Basic $20, Standard $50, Enterprise $100. Annual (USD): Lite $99, Basic $199, Standard $499, Enterprise $999. Region-based discounts available. Free trial available: 15 days on every plan. White label on your own domain is available as a paid add-on on any plan. Enterprise adds multi-branch management.
Free Version Not Supported
Free Trial Supported

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Feature is very user friendly and easy to use by engineer also all the task shows under one tab . So free from paper work
  • Having used BytePhase to streamline our sales function has been a huge success. The Sales module gives our team complete control over the entire sales cycle, from lead capture to closure, and we've been able to follow up more readily through utilization of its dashboard, lead tracking, and reminders functionality, and this has meant a vast increase in conversions. And it's very easy to get new sales personnel up and running as it's so user friendly.
  • We get lot of best feature in one software only such as repair ticket management, POS, inventory, purchase, expense and lot of things like this. This software solves many of the problems.
  • BytePhase has been a great asset to our operations, especially when working with annual maintenance contracts. Their AMC module is carefully planned, encompassing as simple a matter as service scheduling to tracking maintenance jobs in real time. The reminders are reliable, and the system never lets service appointments slip through, ever. It has significantly reduced manual faults and instilled a lot of discipline in our repeat service procedures.
  • There are many good things in this software that you can create quotation, Ticket and sales with proper customer information

Cons

  • Must be perpetual version to go economical. Rest all ok no need any extra as all features are available in this CRM.
  • It would be excellent to integrate more advanced analytics and forecast tools into the Sales module to help plan sales strategies.
  • There is not stopping issues i found but somewhere i believe if they provide whatsapp marketing or more marketing option will be helpful and godd to use
  • Our only area of dissatisfaction is the limited ability to customize AMC reports. Additional filters and formats to customize reports according to unique business requirements are desirable.
  • I found that only they can improve the UI for mobile application nothing other than this

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BytePhase Technologies Pvt Ltd
Founded: 2020
India
bytephase.com

Company Information

Orderry
Founded: 2014
United Kingdom
orderry.com

Alternatives

Alternatives

BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
Digital Wrench

Digital Wrench

VMT Software
SmartRepair System

SmartRepair System

Quantumic IT Solutions

Categories

Appliance Repair Supported

BytePhase helps appliance and AC service businesses manage service jobs, AMC (annual maintenance) contracts, technician assignment, pickup & drop, spare parts, invoices and payments, with automatic WhatsApp, SMS and email updates to customers. Technicians use the native iOS and Android apps; the office uses the web.

Repair Shop Supported

BytePhase is repair shop software for mobile, computer, laptop and electronics repair shops: repair tickets with intake photos and job sheets, spare parts and barcoded stock, quotations, invoices and payments, and automatic WhatsApp, SMS and email status updates. Run several businesses from one login, work from web, iOS or Android, and put the platform on your own domain with white label.

Categories

Appliance Repair Supported
Auto Detailing Supported
Auto Repair Supported
Heavy-Duty Repair Supported
HVAC Supported
Order Management Supported
Repair Shop Supported
Snow Removal Supported
Work Order Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Supported
Consignments Not Supported
Customer Purchase History Supported
Jewelry Design Not Supported
Marketing Management Not Supported
Multi-Store Management Supported
Pricing Management Supported
Repair Tracking Supported
Supplier Management Supported
Wholesaler Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Supported
Twilio Supported
WhatsApp Supported
Xero Supported
Zapier Supported
BulkSMS.com Not Supported
Facebook Messenger Not Supported
Gmail Not Supported
Google Calendar Supported
Jotform Supported
Mailchimp Supported
Microsoft 365 Supported
PhonePe Supported
Shiprocket Supported
Shopify Not Supported
Stripe Not Supported
SumUp Not Supported
Typeform Supported
Zadarma Not Supported
n8n Supported

Integrations

QuickBooks Online Supported
Twilio Supported
WhatsApp Supported
Xero Supported
Zapier Supported
BulkSMS.com Supported
Facebook Messenger Supported
Gmail Supported
Google Calendar Not Supported
Jotform Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
PhonePe Not Supported
Shiprocket Not Supported
Shopify Supported
Stripe Supported
SumUp Supported
Typeform Not Supported
Zadarma Supported
n8n Not Supported
Claim BytePhase and update features and information
Claim BytePhase and update features and information
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Claim Orderry and update features and information