BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
FieldEdge

FieldEdge

Xplor
+
+

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About

BytePhase is a cloud-based CRM built for repair and service businesses — mobile, computer, laptop, and electronics repair shops. It offers a complete suite to manage repair tickets, customers, inventory, and payments: end-to-end job tracking, barcode-enabled inventory control, and a built-in POS for quick billing. Multilingual support in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil) lets teams work in their preferred language. OTP-based delivery verification ensures secure handovers, while automated SMS, WhatsApp, and email updates keep customers informed. The platform includes lead management, real-time analytics, an expense tracker, invoicing and estimates, and UPI/PhonePe payments for faster, paperless billing. Native Android and iOS apps let you run the shop from anywhere. Start with a 15-day free trial — no credit card required.

About

FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Laptop repair shops, computer repair shops, mobile repair shops, television repair shops, data recovery shops

Audience

FieldEdge is built for field service contractors—especially HVAC, plumbing, electrical, locksmith, and appliance repair businesses—seeking to streamline operations, improve efficiency, and grow revenue

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$11/month
8 editions across Lite, Basic, Standard, and Enterprise plans, billed monthly or annually (annual saves ~20%). USD from $11/mo (Lite) up to $119/mo or $999/yr (Enterprise). Pricing is country-specific (PPP-adjusted per region). 14-day free trial, no credit card required.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Having used BytePhase to streamline our sales function has been a huge success. The Sales module gives our team complete control over the entire sales cycle, from lead capture to closure, and we've been able to follow up more readily through utilization of its dashboard, lead tracking, and reminders functionality, and this has meant a vast increase in conversions. And it's very easy to get new sales personnel up and running as it's so user friendly.
  • We get lot of best feature in one software only such as repair ticket management, POS, inventory, purchase, expense and lot of things like this. This software solves many of the problems.
  • BytePhase has been a great asset to our operations, especially when working with annual maintenance contracts. Their AMC module is carefully planned, encompassing as simple a matter as service scheduling to tracking maintenance jobs in real time. The reminders are reliable, and the system never lets service appointments slip through, ever. It has significantly reduced manual faults and instilled a lot of discipline in our repeat service procedures.
  • There are many good things in this software that you can create quotation, Ticket and sales with proper customer information
  • I feel it's easy CRM software to use and manage our data, and it provides image upload option to crate job ticket so which simplifies our data

Cons

  • It would be excellent to integrate more advanced analytics and forecast tools into the Sales module to help plan sales strategies.
  • There is not stopping issues i found but somewhere i believe if they provide whatsapp marketing or more marketing option will be helpful and godd to use
  • Our only area of dissatisfaction is the limited ability to customize AMC reports. Additional filters and formats to customize reports according to unique business requirements are desirable.
  • I found that only they can improve the UI for mobile application nothing other than this
  • As of there is no any cons to add as they are continuously upgrading software if difficulty faces the customer

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BytePhase Technologies Pvt Ltd
Founded: 2020
India
bytephase.com

Company Information

Xplor
Founded: 2009
United States
fieldedge.com

Alternatives

Alternatives

Striven

Striven

Miles IT

Categories

Categories

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Electrical Contractor Features

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith Features

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Integrations

Twilio
Asset Integrity Hub (AIH)
Gupshup
Mailchimp
Microsoft 365
NationBuilder
Nearby Now
Nexa
PhonePe
QuickBooks Accountants
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
WhatsApp
Xero
Zapier
pulseM

Integrations

Twilio
Asset Integrity Hub (AIH)
Gupshup
Mailchimp
Microsoft 365
NationBuilder
Nearby Now
Nexa
PhonePe
QuickBooks Accountants
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
WhatsApp
Xero
Zapier
pulseM
Claim BytePhase and update features and information
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