SmartReach

SmartReach

SmartReach.io
+
+

Related Products

  • D&B Hoovers
    1,201 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Bigly Sales
    8 Ratings
    Visit Website
  • Visual Visitor
    251 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Adversus
    172 Ratings
    Visit Website
  • Fathom
    7,880 Ratings
    Visit Website
  • D&B Connect
    189 Ratings
    Visit Website
  • ShareCRM
    68 Ratings
    Visit Website

About

Buzz.ai is an AI SDR platform for outbound sales. It finds and enriches leads, writes personalized messages, and runs LinkedIn, email and call steps in one sequence. The AI Employee handles replies and books meetings. Buzz connects to HubSpot, Salesforce and Pipedrive. Start free; Core is $79 per seat a month.

About

SmartReach.io is a cold email software with multichannel outreach capabilities via channels like email, LinkedIn, calls and WhatsApp. Run automated cold email campaigns, then layer LinkedIn, WhatsApp and calling into the same sequence with AI personalization built in. Rotate sending across unlimited accounts, match your prospect's ESP, test inbox placement, verify addresses free, warm up mailboxes free and run spam checks with Spintax variations. An AI email agent writes a fresh message for each prospect from their data and your campaign inputs. A built-in B2B database of 300M+ contacts across 50M+ companies keeps pipelines full, while a shared inbox and campaign analytics keep teams on top of every reply. Trusted by 5,000+ businesses and rated 4.6 on G2 from 58 reviews. Plans start at $29 per month, billed by prospects contacted, with unlimited sending accounts, a 14-day free trial and integrations with HubSpot, Salesforce, Pipedrive, Zoho and 8,000+ apps via Zapier.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Sales teams

Audience

Sales teams, SDRs, founders, and lead generation agencies running cold email and multichannel outreach to book more meetings

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/user/month
Core: $79 per seat a month. AI Employee: $695 per seat a month. Enterprise: custom pricing ($2,500 setup). Start for free with a free trial. Save 25% when billed annually.
Free Version Not Supported
Free Trial Supported

Pricing

$29 per month
Billing is prospect based, meaning you pay for the prospects you contact, and every plan includes unlimited email sending accounts.

Email Outreach plans start at $29 per month (Basic $29, Plus $89, Pro $199, Scale $499).

Sales Engagement plans add multichannel outreach and start at $39 per month (Basic $39, Plus $99, Pro $249, Scale $599).

Agency plans for lead generation agencies start at $199 per month and include client dashboards, with 3 client dashboards on Pro and 10 on Scale.

LinkedIn automation is available as an add-on at $29 per month per LinkedIn account.

Every plan comes with a 14-day free trial that includes 200 prospects, no credit card required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.2 / 5
features 2.0 / 5
design 2.2 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I would have loved to say something positive, but after my experience with them - I am left with only a negative experience.
  • Ability to automated LinkedIn outreach using Sales Navigator to create targeted campaigns to potential leads.
  • The software is actually pretty good. It was good for making connections and starting conversations, I just wasn't able to turn it into enough business to make it worth it.
  • N/A.
  • Their automation tool can be helpful for some outreach processes. You can import lists from Sales Navigator and work from them. The downside of this is that you can get much better quality and still attain the same volume of 100 per week (LinkedIn's limit).

Cons

  • Worst company ever. I signed up for an annual subscription (through their pressure sales tactics), and decided shortly after I no longer want to use it. They refused to give me a refund. Fine. I emailed them multiple times, messaged them on chat support and they refuse to cancel my account. Each time they try to offer me a call to keep me in. There is no way to cancel my account in the platform. Now they keep trying to charger my card for renewal. Finally they told me to fill in a secret form to cancel my account after jumping through many hoops. After I fill in the form, they emailed me saying, sorry I can't cancel, because the contract says I need to cancel 30 days before renewal.... Meanwhile I have been trying to cancel for almost a year...
  • Customer support, results, sales rep follow-up and lack of ethics or morals.
  • Customer service is horrible. They won't let you cancel and keep charging you. I emailed to cancel and got a confirmation email from them that they wouldn't charge me and that my account was canceled. Then they charged me again. The current excuse is that they cannot find my payment to refund me. I sent them the receipt that they sent and since then they haven't responded. Bad company.
  • I am appalled with what Buzz.ai did to our company. They purposefully made numerous errors, giving other users access to all our confidential client data and client information, and not only contacted and pitched to our clients as they have access to your client admin.
  • Their sales team has no morals and didn't want to abide to what we agreed. We were not sure their automation would be good for our business, so we wanted a 1-month trial, but they only offered a 3-months one. So we agreed to test for 3 months. At the end of the period, they just billed us a renewal without a warning. We asked them to cancel on the very same day we received the charge, to which they replied "It's in our terms that you need 31 days notice to cancel". Even though we had agreed on a 3-months trial with no automatic extension, they seem to rely on the fine print of a contract to make money... Buzz did not help us in the end. The same result (probably even better) could have been achieved manually. We don't like their solution for our company and don't want to use it. Yet, they're still trying to force us to stick with it. Be careful with these guys... they're not thinking about you as a successful customer, but just another dollar in their account.

Pros & Cons from Real Users

Pros

  • Dashboard is very easy to use. Could easily integrate with ZOHO CRM and import database that helped setting up the campaigns. It definitely helped our sales team to cut down on day-to-day hustle of segregating leads and the new follow-ups. For the pricing they have, it is absolutely worth investing in this tool.
  • Integration with the tool was very simple. Setting up outreach campaigns was also easy. Excellent support on teething issues. The best pricing among similar tools.

Cons

  • The UI is little plain. It functions rightly but the design can be bettered keeping in mind the latest UI trends. Having said that its ease of use should be maintained the way it is.
  • Nothing, in particular, thats come to my attention. Keeping an eye out.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Buzz
Founded: 2020
Canada
buzz.ai

Company Information

SmartReach.io
Founded: 2016
India
smartreach.io

Alternatives

lemlist

lemlist

lempire

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
Apollo

Apollo

Apollo.io
SalesTarget.ai

SalesTarget.ai

SalesTarget LLC

Categories

AI Sales Tools Supported
AI SDR Supported
Data Enrichment Supported
Lead Generation Supported
Sales Dialers Supported
Sales Engagement Supported
Sales Intelligence Supported
SMS Marketing Supported
Video Email Supported

Categories

Cold Email Supported
Email Marketing Supported
Inside Sales Supported
Presales Supported
Sales Acceleration Supported
Sales Enablement Supported
Sales Engagement Supported

Sales Engagement Features

Call Scripts / Call Steps Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Supported
Lead Management Supported
Reporting / Analytics Supported
Sales / Voice Dialer Supported
Sales Automation Supported
Search Supported
Task Management Supported
Templates Supported
Workflow Management Supported

Email Deliverability Features

Deliverability Alerts Supported
Deliverability Reporting Supported
DMARC Analytics Supported
Email Address Verification Supported
Email Content Testing Supported
Email Previewing Supported
Inbox Placement Testing Supported
IP Blacklist Monitoring Supported
Reputation Reporting Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Not Supported
CAN SPAM Compliance Not Supported
Customer Surveys Not Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Sales Acceleration Features

Campaign Management Supported
CPQ Not Supported
Dialer Supported
Email Sequencing Supported
Email Templates Supported
Email Tracking Supported
List Building Supported
Meeting Scheduler Supported
Predictive Analytics Not Supported
Reporting Supported
Sales Gamification Not Supported
Sales Intelligence Not Supported
Sales Workflow Management Not Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Not Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Supported
Performance Management Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Integrations

HubSpot CRM Supported
Microsoft Outlook Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported
Zoho CRM Supported
AeroLeads Not Supported
Amazon SES Not Supported
Dropcontact Not Supported
HubSpot Customer Platform Not Supported
Hunter Not Supported
IMAPS ERP Not Supported
Integry Not Supported
Mailgun Not Supported
ProspectDaddy Not Supported
SMTP Provider Not Supported
SendGrid Not Supported
UpLead Not Supported
Zapmail Not Supported
Zoho Recruit Not Supported

Integrations

HubSpot CRM Supported
Microsoft Outlook Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported
Zoho CRM Supported
AeroLeads Supported
Amazon SES Supported
Dropcontact Supported
HubSpot Customer Platform Supported
Hunter Supported
IMAPS ERP Supported
Integry Supported
Mailgun Supported
ProspectDaddy Supported
SMTP Provider Supported
SendGrid Supported
UpLead Supported
Zapmail Supported
Zoho Recruit Supported
Claim Buzz and update features and information
Claim Buzz and update features and information
Claim SmartReach and update features and information
Claim SmartReach and update features and information