Buzz vs. Freespee Comparison


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About Maximize your reach with our scalable, multi-channel engagement platform driven by real data, customized strategy, and full automation.‍ Reaching the right people at the right time is the key to building a successful network. Our market-leading email sourcing and sequencing helps you directly reach the people that matter the most. Our proprietary lead generation technology means you attract intelligent, professional, and high-value prospects. Our tech is compatible with all your favorite sources. Data enrichment collects accurate contact information, meaning we verify every new prospect to ensure you do not miss any opportunities. Buzz generates reports on actionable improvements to help you drive continuous growth and maximize efficiency. Sequential cadences allow automated, perfectly timed follow-ups for your direct messages and most subtle touchpoints.	About Missed calls can have a quantifiable impact across your company's day-to-day business, reducing sales revenue, customer satisfaction and brand appreciation. Freespee Callback Manager gives you full visibility and control over inbound lead management. 20% of customer calls are missed every month. Give your customers a second chance to buy from you. Automatically follow up all missed opportunities with personalized messaging that makes an impact. Help sales prioritize high-value leads by providing contextual information about the opportunity. Increase conversion opportunities by engaging prospects through better conversations. Maintain the flow of communication between you and the customer by sending personalized messages when agents are busy or after business hours. Proactively invite missed prospects to re-engage. Complete the buying experience by sending a thank you message to show you the value of their purchase.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Sales teams	Audience Businesses seeking a solution to ensure all leads are followed up and achieve a 360° customer view
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $129/user/month Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 2.2 / 5 features 2.0 / 5 design 2.2 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I would have loved to say something positive, but after my experience with them - I am left with only a negative experience. Ability to automated LinkedIn outreach using Sales Navigator to create targeted campaigns to potential leads. The software is actually pretty good. It was good for making connections and starting conversations, I just wasn't able to turn it into enough business to make it worth it. N/A. Their automation tool can be helpful for some outreach processes. You can import lists from Sales Navigator and work from them. The downside of this is that you can get much better quality and still attain the same volume of 100 per week (LinkedIn's limit). Cons Worst company ever. I signed up for an annual subscription (through their pressure sales tactics), and decided shortly after I no longer want to use it. They refused to give me a refund. Fine. I emailed them multiple times, messaged them on chat support and they refuse to cancel my account. Each time they try to offer me a call to keep me in. There is no way to cancel my account in the platform. Now they keep trying to charger my card for renewal. Finally they told me to fill in a secret form to cancel my account after jumping through many hoops. After I fill in the form, they emailed me saying, sorry I can't cancel, because the contract says I need to cancel 30 days before renewal.... Meanwhile I have been trying to cancel for almost a year... Customer support, results, sales rep follow-up and lack of ethics or morals. Customer service is horrible. They won't let you cancel and keep charging you. I emailed to cancel and got a confirmation email from them that they wouldn't charge me and that my account was canceled. Then they charged me again. The current excuse is that they cannot find my payment to refund me. I sent them the receipt that they sent and since then they haven't responded. Bad company. I am appalled with what Buzz.ai did to our company. They purposefully made numerous errors, giving other users access to all our confidential client data and client information, and not only contacted and pitched to our clients as they have access to your client admin. Their sales team has no morals and didn't want to abide to what we agreed. We were not sure their automation would be good for our business, so we wanted a 1-month trial, but they only offered a 3-months one. So we agreed to test for 3 months. At the end of the period, they just billed us a renewal without a warning. We asked them to cancel on the very same day we received the charge, to which they replied "It's in our terms that you need 31 days notice to cancel". Even though we had agreed on a 3-months trial with no automatic extension, they seem to rely on the fine print of a contract to make money... Buzz did not help us in the end. The same result (probably even better) could have been achieved manually. We don't like their solution for our company and don't want to use it. Yet, they're still trying to force us to stick with it. Be careful with these guys... they're not thinking about you as a successful customer, but just another dollar in their account.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Buzz Founded: 2020 Canada www.buzz.ai/	Company Information Freespee United Kingdom www.freespee.com/en
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Categories AI Sales Assistants Supported AI Sales Tools Supported AI SDR Supported Data Enrichment Supported Email Personalization Supported Lead Generation Supported Sales Dialers Supported Sales Engagement Supported Sales Force Automation Supported Sales Intelligence Supported SMS Marketing Supported Video Email Supported	Categories Customer Experience Supported
	Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Not Supported Feedback Management Not Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported
Integrations Adplorer Not Supported Axis LMS Supported Commanders Act Not Supported FuseCommander Not Supported Gmail Supported Google Chrome Supported HubSpot CRM Supported Microsoft Dynamics 365 Supported Microsoft Outlook Supported Pipedrive Supported Salesforce Supported TrustCommander Not Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 10 Integrations	Integrations Adplorer Supported Axis LMS Not Supported Commanders Act Supported FuseCommander Supported Gmail Not Supported Google Chrome Not Supported HubSpot CRM Not Supported Microsoft Dynamics 365 Not Supported Microsoft Outlook Not Supported Pipedrive Not Supported Salesforce Not Supported TrustCommander Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 4 Integrations
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