Buzz vs. Closely Comparison


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About Buzz.ai is an AI SDR platform for outbound sales. It finds and enriches leads, writes personalized messages, and runs LinkedIn, email and call steps in one sequence. The AI Employee handles replies and books meetings. Buzz connects to HubSpot, Salesforce and Pipedrive. Start free; Core is $79 per seat a month.	About Closely is a cloud-based lead engagement platform for LinkedIn with dedicated residential proxies. Create automated outreach campaigns that send Linkedin connection requests, follow up on them and nurture existing 1st degree connections, all in one tool. Closely also allows you connect multiple Linkedin profiles and monitor responses through a unified Inbox with automatic refresh and tagging capabilities.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Sales teams	Audience Sales teams
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $79/user/month Core: $79 per seat a month. AI Employee: $695 per seat a month. Enterprise: custom pricing ($2,500 setup). Start for free with a free trial. Save 25% when billed annually. Free Version Not Supported Free Trial Supported	Pricing $59 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 2.2 / 5 features 2.0 / 5 design 2.2 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.5 / 5 design 4.6 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros I would have loved to say something positive, but after my experience with them - I am left with only a negative experience. Ability to automated LinkedIn outreach using Sales Navigator to create targeted campaigns to potential leads. The software is actually pretty good. It was good for making connections and starting conversations, I just wasn't able to turn it into enough business to make it worth it. N/A. Their automation tool can be helpful for some outreach processes. You can import lists from Sales Navigator and work from them. The downside of this is that you can get much better quality and still attain the same volume of 100 per week (LinkedIn's limit). Cons Worst company ever. I signed up for an annual subscription (through their pressure sales tactics), and decided shortly after I no longer want to use it. They refused to give me a refund. Fine. I emailed them multiple times, messaged them on chat support and they refuse to cancel my account. Each time they try to offer me a call to keep me in. There is no way to cancel my account in the platform. Now they keep trying to charger my card for renewal. Finally they told me to fill in a secret form to cancel my account after jumping through many hoops. After I fill in the form, they emailed me saying, sorry I can't cancel, because the contract says I need to cancel 30 days before renewal.... Meanwhile I have been trying to cancel for almost a year... Customer support, results, sales rep follow-up and lack of ethics or morals. Customer service is horrible. They won't let you cancel and keep charging you. I emailed to cancel and got a confirmation email from them that they wouldn't charge me and that my account was canceled. Then they charged me again. The current excuse is that they cannot find my payment to refund me. I sent them the receipt that they sent and since then they haven't responded. Bad company. I am appalled with what Buzz.ai did to our company. They purposefully made numerous errors, giving other users access to all our confidential client data and client information, and not only contacted and pitched to our clients as they have access to your client admin. Their sales team has no morals and didn't want to abide to what we agreed. We were not sure their automation would be good for our business, so we wanted a 1-month trial, but they only offered a 3-months one. So we agreed to test for 3 months. At the end of the period, they just billed us a renewal without a warning. We asked them to cancel on the very same day we received the charge, to which they replied "It's in our terms that you need 31 days notice to cancel". Even though we had agreed on a 3-months trial with no automatic extension, they seem to rely on the fine print of a contract to make money... Buzz did not help us in the end. The same result (probably even better) could have been achieved manually. We don't like their solution for our company and don't want to use it. Yet, they're still trying to force us to stick with it. Be careful with these guys... they're not thinking about you as a successful customer, but just another dollar in their account.	Pros & Cons from Real Users Pros Eastern European company with support 10 time zones away. Good concept poorly executed and supported worse. - Good UI/UX - Multiple options / activities thru the tool - Continuous improvements & enhancements to the product with new features - Responsive team - value for money - LI safe - Easy to use, intuitive interface - Laser-focused prospect lists thanks to filters - Built-in email validator - Customizable LinkedIn campaigns that are engaging and effective - Ability to monitor campaign progress in real-time - Possibility to manage LinkedIn contacts - Pricing plans are reasonable compared to other alternatives in the market Easy to use: Closely's interface is intuitive and easy to navigate, making it simple to use even for those who are new to LinkedIn automation and email finding. Efficient LinkedIn automation: Closely automates tasks such as sending connection requests, messaging, and profile visits, allowing you to save time and focus on other tasks. Accurate email finder: Closely's email finder feature is accurate and reliable, helping you to easily find the email addresses of potential leads and contacts. Customizable automation settings: Closely allows you to customize your automation settings, giving you more control over the way you interact with your LinkedIn connections and potential leads. Responsive customer support: Closely's customer support team is responsive and helpful, ensuring that any issues or questions are addressed promptly. Easy to use LinkedIn automation of campaigns. GUI is simple and easy to navigate. Great community and supported well. Cons STAY AWAY. Clunky product, and the cherry on top - they will charge your card even after you cancel the subscription. - nothing in particular which is a major disappointment. Some areas of improvement are - option to save own templates - some way to still "unread" messages on LI for manual reading - Initial learning curve: Although the platform is user-friendly, it takes some time to familiarize - Certain processes can be time-consuming, requiring patience and multitasking. Limited integrations: Closely currently only integrates with a limited number of other tools, which could be a drawback for businesses that rely on multiple software applications. More options should be added to filter in the lead finder section.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Buzz Founded: 2020 Canada buzz.ai	Company Information Closely Founded: 2016 Ukraine closelyhq.com
Alternatives lemlist lempire	Alternatives Aimfox
HubSpot CRM HubSpot	Flowkon
HubSpot Customer Platform HubSpot	Linkyfy Galitein Technologies
Apollo Apollo.io	HeyReach
Outreach View All	Skylead View All
Categories AI Sales Assistants Supported AI Sales Tools Supported AI SDR Supported Data Enrichment Supported Email Personalization Supported Lead Generation Supported Sales Dialers Supported Sales Engagement Supported Sales Force Automation Supported Sales Intelligence Supported SMS Marketing Supported Video Email Supported	Categories Lead Generation Supported Lead Intelligence Supported Residential Proxies Supported Sales Engagement Supported
	Lead Generation Features Contact Discovery Supported Contact Import/Export Not Supported Lead Capture Not Supported Lead Database Integration Not Supported Lead Nurturing Not Supported Lead Scoring Not Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Not Supported Visitor Identification Not Supported
Integrations Axis LMS Supported Gmail Supported Google Chrome Supported HubSpot CRM Supported LinkedIn Not Supported Microsoft Dynamics 365 Supported Microsoft Outlook Supported Pipedrive Supported RepliQ Not Supported Salesforce Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 10 Integrations	Integrations Axis LMS Not Supported Gmail Not Supported Google Chrome Not Supported HubSpot CRM Not Supported LinkedIn Supported Microsoft Dynamics 365 Not Supported Microsoft Outlook Not Supported Pipedrive Not Supported RepliQ Supported Salesforce Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 2 Integrations
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