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About

Buzz.ai is an AI SDR platform for outbound sales. It finds and enriches leads, writes personalized messages, and runs LinkedIn, email and call steps in one sequence. The AI Employee handles replies and books meetings. Buzz connects to HubSpot, Salesforce and Pipedrive. Start free; Core is $79 per seat a month.

About

Reduce wasted opportunities by executing the right activity with the right people. From buyer signals to sales cadences, automated tools can help you close deals. Get the missing features for Gmail or Outlook. Cirrus Insight has everything you need in one solution. Salesforce integration: everything you need from Salesforce in your inbox. Add a little automation to your sales routine, and skip the busy work involved in manually logging activities to Salesforce. Constantly entering data, copying and pasting, and toggling between applications is cumbersome. Reclaim time for actions that provide value, not busy work. Updating your CRM can be like a ball and chain shackling your time and adding drag to your sales process. Cirrus Insight gives you the freedom and time you need to master your sales process and engage with more customers. Updating activities in Salesforce is time-consuming. Following up with prospects that are not ready to buy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Sales teams

Audience

Any organization seeking a solution offering automated tools to close deals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/user/month
Core: $79 per seat a month. AI Employee: $695 per seat a month. Enterprise: custom pricing ($2,500 setup). Start for free with a free trial. Save 25% when billed annually.
Free Version Not Supported
Free Trial Supported

Pricing

$14 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.2 / 5
features 2.0 / 5
design 2.2 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • I would have loved to say something positive, but after my experience with them - I am left with only a negative experience.
  • Ability to automated LinkedIn outreach using Sales Navigator to create targeted campaigns to potential leads.
  • The software is actually pretty good. It was good for making connections and starting conversations, I just wasn't able to turn it into enough business to make it worth it.
  • N/A.
  • Their automation tool can be helpful for some outreach processes. You can import lists from Sales Navigator and work from them. The downside of this is that you can get much better quality and still attain the same volume of 100 per week (LinkedIn's limit).

Cons

  • Worst company ever. I signed up for an annual subscription (through their pressure sales tactics), and decided shortly after I no longer want to use it. They refused to give me a refund. Fine. I emailed them multiple times, messaged them on chat support and they refuse to cancel my account. Each time they try to offer me a call to keep me in. There is no way to cancel my account in the platform. Now they keep trying to charger my card for renewal. Finally they told me to fill in a secret form to cancel my account after jumping through many hoops. After I fill in the form, they emailed me saying, sorry I can't cancel, because the contract says I need to cancel 30 days before renewal.... Meanwhile I have been trying to cancel for almost a year...
  • Customer support, results, sales rep follow-up and lack of ethics or morals.
  • Customer service is horrible. They won't let you cancel and keep charging you. I emailed to cancel and got a confirmation email from them that they wouldn't charge me and that my account was canceled. Then they charged me again. The current excuse is that they cannot find my payment to refund me. I sent them the receipt that they sent and since then they haven't responded. Bad company.
  • I am appalled with what Buzz.ai did to our company. They purposefully made numerous errors, giving other users access to all our confidential client data and client information, and not only contacted and pitched to our clients as they have access to your client admin.
  • Their sales team has no morals and didn't want to abide to what we agreed. We were not sure their automation would be good for our business, so we wanted a 1-month trial, but they only offered a 3-months one. So we agreed to test for 3 months. At the end of the period, they just billed us a renewal without a warning. We asked them to cancel on the very same day we received the charge, to which they replied "It's in our terms that you need 31 days notice to cancel". Even though we had agreed on a 3-months trial with no automatic extension, they seem to rely on the fine print of a contract to make money... Buzz did not help us in the end. The same result (probably even better) could have been achieved manually. We don't like their solution for our company and don't want to use it. Yet, they're still trying to force us to stick with it. Be careful with these guys... they're not thinking about you as a successful customer, but just another dollar in their account.

Pros & Cons from Real Users

Pros

  • Cyrus inside helps in scheduling meeting as well as tracking emails. Seamlessly integrates with Salesforce. Automatic sales routine. Synchronises all data with Google calendar and Salesforce. Schedule conferences and events. Save lots of time and energy.
  • I was able to to quickly identify prospects in Gmail through the CRM integration. This allowed me to streamline my outreach process and attack the day in an organized manner.
  • Cirrus Insight has been a huge tool for us to get our sales team working as efficiently and effectively as possible. It's extremely easy to get set up and starting using it. It's also easy to onboard and train new salespeople on how to use it. It's also great that it lets you leverage Salesforce very effectively without even having to log in to Salesforce, instead just using it directly in your email account like Gmail.

Cons

  • Very efficient software. Synchronising part is awesome. No dislikes.
  • Interface was a little tricky, however, ended up being able to navigate it after becoming familiar.
  • Every once in a while if someone has a weird Chrome extension installed, then it might hit a snag. Very rare though.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Buzz
Founded: 2020
Canada
buzz.ai

Company Information

Cirrus Insight
Founded: 2011
United States
www.cirrusinsight.com

Alternatives

lemlist

lemlist

lempire

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
Apollo

Apollo

Apollo.io

Categories

AI Sales Tools Supported
AI SDR Supported
Data Enrichment Supported
Lead Generation Supported
Sales Dialers Supported
Sales Engagement Supported
Sales Intelligence Supported
SMS Marketing Supported
Video Email Supported

Categories

AI Sales Tools Supported
Calendar Supported
Data Enrichment Supported
Email Tracking Supported
Sales Engagement Supported
Sales Intelligence Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Supported
Lead Management Supported
Reporting / Analytics Supported
Sales / Voice Dialer Supported
Sales Automation Supported
Search Supported
Task Management Supported
Templates Supported
Workflow Management Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Supported
Customer Database Not Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Supported
Sales Forecasting Supported
Territory Management Not Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Supported
Data Import/Export Not Supported
Data Mining Not Supported
Data Verification Supported
Email Integration Supported
Lead Scoring Not Supported
List Building Supported
Performance Management Supported
Pipeline Management Not Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Supported
Reporting/Analytics Supported
Sales Forecasting Not Supported

Email Tracking Features

A/B Testing Not Supported
Audience Segmentation Not Supported
Campaign Management Supported
Event-Based Notifications Not Supported
Location Tracking Supported
Team Management Supported

Integrations

Gmail Supported
Microsoft Outlook Supported
Salesforce Supported
Adobe Marketo Engage Not Supported
Axis LMS Supported
Conga Contracts Not Supported
Google Chrome Supported
Google Workspace Not Supported
HubSpot CRM Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Supported
Navatar Not Supported
Pipedrive Supported
Zapier Supported
Zendesk Not Supported
Zoho CRM Supported

Integrations

Gmail Supported
Microsoft Outlook Supported
Salesforce Supported
Adobe Marketo Engage Supported
Axis LMS Not Supported
Conga Contracts Supported
Google Chrome Not Supported
Google Workspace Supported
HubSpot CRM Not Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Not Supported
Navatar Supported
Pipedrive Not Supported
Zapier Not Supported
Zendesk Supported
Zoho CRM Not Supported
Claim Buzz and update features and information
Claim Buzz and update features and information
Claim Cirrus Insight and update features and information
Claim Cirrus Insight and update features and information