Related Products
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About
BusinessOptix is a leading business process management and transformation suite that provides total operational visibility of how business processes, people and technology interact. This allows clients to create a digital copy of their enterprise with holistic models linking strategy to key processes. Clients around the world use our process discovery, modeling and simulation tools to identify improvement opportunities and navigate change confidently. Serving a diverse customer base across sectors including finance, healthcare and manufacturing, BusinessOptix collaborates with a world-class network of technology providers, Business Process Outsourcers (BPOs) and consulting firms. This partnership approach empowers clients to become highly competitive and resilient in today's complex business landscape.
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About
Call Optix is an AI-powered sales intelligence & voice analytics platform that transforms customer conversations into revenue insights. It automatically transcribes & analyzes every call with sentiment analysis, and dynamic tagging to reveal trends and surface upsell opportunities.
The AI extracts custom fields specific to your business—check-in dates, policy numbers, vehicle preference etc.
Agent performance scorecards measure call quality and efficiency, giving managers clear visibility into strengths & development areas for targeted coaching. The Business Intelligence Dashboard serves as your real-time command center for calls, talk time, and revenue metrics, while the visual Sales Board & Pipeline Funnel track deals through customizable stages with win/loss rates & conversion data.
From lead capture to deal management with full activity history, Call Optix unifies conversation intelligence and CRM in 1 platform, with AI agents that handle bookings, qualify leads, and follow-ups.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a powerful Business Intelligence solution
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Audience
Sales Managers & Directors, Call Center Managers, VP of Sales, Customer Success Managers, Sales/ Support Agents, SMB Owners, B2B Saas
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0.06/minute
Custom Solution. Custom Pricing.
At Call Optix, we believe you shouldn't pay for features you don't use. Because every business has unique communication needs, we don't do "one-size-fits-all" bundles. Instead, we craft a custom plan that scales exactly with your volume.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBusinessOptix
Founded: 2006
United States
www.businessoptix.com
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Company InformationCall Optix
Founded: 2023
India
www.calloptix.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Intelligence Features
Ad Hoc Reports
Not Supported
Benchmarking
Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Not Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Supported
Profitability Analysis
Supported
Strategic Planning
Supported
Trend / Problem Indicators
Not Supported
Visual Analytics
Supported
Business Process Management Features
Access Controls / Permissions
Supported
Alerts / Notifications
Supported
Business Process Automation
Not Supported
Business Rules Management
Not Supported
Collaboration
Not Supported
Process Change Tracking
Supported
Process Mapping
Not Supported
Process Modeling & Design
Not Supported
Visual Workflow Management
Not Supported
Data Analysis Features
Data Discovery
Supported
Data Visualization
Supported
High Volume Processing
Not Supported
Predictive Analytics
Supported
Regression Analysis
Not Supported
Sentiment Analysis
Not Supported
Statistical Modeling
Not Supported
Text Analytics
Not Supported
Data Visualization Features
Analytics
Not Supported
Content Management
Not Supported
Dashboard Creation
Supported
Filtered Views
Not Supported
OLAP
Supported
Relational Display
Supported
Simulation Models
Not Supported
Visual Discovery
Supported
Predictive Analytics Features
AI / Machine Learning
Not Supported
Benchmarking
Supported
Data Blending
Supported
Data Mining
Not Supported
Demand Forecasting
Supported
For Education
Supported
For Healthcare
Supported
Modeling & Simulation
Supported
Sentiment Analysis
Not Supported
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Conversation Intelligence Features
Account Health Alerts
Not Supported
AI Insights
Supported
Call Analytics
Supported
Call Recording
Supported
Call Recording Cloud Storage
Supported
Call Snippets
Supported
Call Transcription
Supported
Call/Meeting Sharing
Supported
Sales Coaching
Supported
Topic Tags
Supported
Topic-Based Analytics
Supported
Video Conferencing Analytics
Supported
Win/Loss Analysis
Supported
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Integrations
Aircall
Not Supported
Dialpad Connect
Not Supported
HubSpot CRM
Not Supported
JustCall
Not Supported
Microsoft Dynamics 365
Not Supported
Pipedrive
Not Supported
RingCentral Automatic Call Recording
Not Supported
Salesforce
Not Supported
Sugar Connect
Not Supported
Twilio
Not Supported
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Integrations
Aircall
Supported
Dialpad Connect
Supported
HubSpot CRM
Supported
JustCall
Supported
Microsoft Dynamics 365
Supported
Pipedrive
Supported
RingCentral Automatic Call Recording
Supported
Salesforce
Supported
Sugar Connect
Supported
Twilio
Supported
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