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About

Send campaigns, schedule messages, or track analytics in real time with our online SMS service. Unlock a host of contact functions such as multiple list uploading options, integrated web forms, replies, global opt-out lists, segmentation, or staggered sending. Use keywords to trigger an inbound SMS campaign. Keywords may also include special UTF-8 characters from over 150 languages or 1,000+ emojis. Send SMS replies to an email or convert email responses to text messages. Conversations will also be sorted into individual email threads. This app is the fastest way to send a message. Bookmark the send SMS link to your browser bar and access it from any window without logging in. Choose a feature-rich SMS API that you can rely on. Get started with our extensive documentation, designed to help developers deploy quickly with a wide selection of HTTP callbacks. Deploy SMS fast with our quick start API docs.

About

Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and companies seeking a solution to grow their business, scale conversations and create better customer experiences

Audience

B2B companies looking for an SMS Marketing platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Pros & Cons from Real Users

Pros

  • I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning.
  • It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well.
  • I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I

Cons

  • I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced.
  • I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!!
  • I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Burst SMS
United States
burstsms.com

Company Information

Expert Texting
Founded: 2012
United States
www.experttexting.com

Alternatives

Alternatives

Contact Cloud

Contact Cloud

Bipath Software
The SMS Works SMS API

The SMS Works SMS API

The SMS Works

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

ActiveCampaign
Adobe Marketo Engage
Claris FileMaker
Facebook
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Make
PetAladdin
Pipedrive
Salesforce
Shopify
Slack
SwiftPOS
Tall Emu CRM
Typeform
X (Twitter)
Zendesk
Zoho Desk

Integrations

ActiveCampaign
Adobe Marketo Engage
Claris FileMaker
Facebook
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Make
PetAladdin
Pipedrive
Salesforce
Shopify
Slack
SwiftPOS
Tall Emu CRM
Typeform
X (Twitter)
Zendesk
Zoho Desk
Claim Burst SMS and update features and information
Claim Burst SMS and update features and information
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Claim Expert Texting and update features and information