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About

Burq is a cloud delivery orchestration platform for retailers, grocers, convenience businesses, distributors, and teams managing orders across locations, carriers, and in-house fleets. It connects with existing order and logistics systems through an API, webhooks, or dashboard. For each order, Burq evaluates provider and fleet options against the delivery promise, availability, and operating rules, then supports dispatch, tracking, rerouting, customer updates, and exception handling. Its Decision Graph records the options, selected action, and reasoning for each order. Teams can use manual, shadow, review, or autonomous decision modes, with human oversight and rules controlling execution. The platform includes provider-network management, driver workflows, delivery performance analysis, billing reconciliation, and QR-based in-store checkout. Burq maintains SOC 2 Type II and ISO 27001 security credentials and has moved more than half a billion dollars in orders across the US and Canada.

About

Streamline your in-house delivery operations by leveraging AI-optimized routes, and seamless auto-dispatch capabilities. Get access to competitive rates for third-party delivery providers. Gain full control over both in-house and third-party drivers within a single, centralized platform. Increase delivery coverage by 3x by adding third-party drivers to your fleet and unlock a multitude of delivery opportunities in challenging markets. Tackle driver shortages and ensure you never have to turn off online ordering again. Embrace growth and efficiency in your delivery operations. Maximize customer retention, increase order frequency, and grow acquisition. Enhance customer loyalty and engagement by utilizing branded real-time order tracking, promo banners, and Google Reviews integration for both in-house and third-party deliveries. Streamline incoming orders, assign drivers effortlessly, track orders in real time, and gain valuable insights with comprehensive analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Multi-store retailers, grocery and convenience, big-and-bulky sellers, and B2B distributors delivering to job sites that move orders across stores, DCs, and delivery providers.

Audience

Restaurants needing a tool to launch in-house delivery or upgrade their third-party delivery infrastructure

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Burq
Founded: 2021
United States
burq.ai/

Company Information

Cartwheel
Founded: 2020
United States
trycartwheel.com

Alternatives

Alternatives

Dragonfly OS

Dragonfly OS

Dragonfly Tech, Inc.

Categories

Categories

Integrations

DoorDash Supported
Uber Supported
Burq.io Not Supported
ChowNow Not Supported
Deliverect Not Supported
Dragonfly OS Not Supported
GoParrot Not Supported
Grubhub Supported
Model Context Protocol (MCP) Supported
Nash Not Supported
Orders.co Not Supported
Roadie Supported
Shipt Supported
Square POS Not Supported
Toast POS Not Supported
Treez Not Supported
Uber Eats Not Supported
Zuppler Not Supported
delivery.com Not Supported
ezCater Not Supported

Integrations

DoorDash Supported
Uber Supported
Burq.io Supported
ChowNow Supported
Deliverect Supported
Dragonfly OS Supported
GoParrot Supported
Grubhub Not Supported
Model Context Protocol (MCP) Not Supported
Nash Supported
Orders.co Supported
Roadie Not Supported
Shipt Not Supported
Square POS Supported
Toast POS Supported
Treez Supported
Uber Eats Supported
Zuppler Supported
delivery.com Supported
ezCater Supported
Claim Burq and update features and information
Claim Burq and update features and information
Claim Cartwheel and update features and information
Claim Cartwheel and update features and information