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About
Burq is a cloud delivery orchestration platform for retailers, grocers, convenience businesses, distributors, and teams managing orders across locations, carriers, and in-house fleets. It connects with existing order and logistics systems through an API, webhooks, or dashboard. For each order, Burq evaluates provider and fleet options against the delivery promise, availability, and operating rules, then supports dispatch, tracking, rerouting, customer updates, and exception handling. Its Decision Graph records the options, selected action, and reasoning for each order. Teams can use manual, shadow, review, or autonomous decision modes, with human oversight and rules controlling execution. The platform includes provider-network management, driver workflows, delivery performance analysis, billing reconciliation, and QR-based in-store checkout. Burq maintains SOC 2 Type II and ISO 27001 security credentials and has moved more than half a billion dollars in orders across the US and Canada.
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About
Streamline your in-house delivery operations by leveraging AI-optimized routes, and seamless auto-dispatch capabilities. Get access to competitive rates for third-party delivery providers. Gain full control over both in-house and third-party drivers within a single, centralized platform. Increase delivery coverage by 3x by adding third-party drivers to your fleet and unlock a multitude of delivery opportunities in challenging markets. Tackle driver shortages and ensure you never have to turn off online ordering again. Embrace growth and efficiency in your delivery operations. Maximize customer retention, increase order frequency, and grow acquisition. Enhance customer loyalty and engagement by utilizing branded real-time order tracking, promo banners, and Google Reviews integration for both in-house and third-party deliveries. Streamline incoming orders, assign drivers effortlessly, track orders in real time, and gain valuable insights with comprehensive analytics.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Multi-store retailers, grocery and convenience, big-and-bulky sellers, and B2B distributors delivering to job sites that move orders across stores, DCs, and delivery providers.
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Audience
Restaurants needing a tool to launch in-house delivery or upgrade their third-party delivery infrastructure
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBurq
Founded: 2021
United States
burq.ai/
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Company InformationCartwheel
Founded: 2020
United States
trycartwheel.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
DoorDash
Supported
Uber
Supported
Burq.io
Not Supported
ChowNow
Not Supported
Deliverect
Not Supported
Dragonfly OS
Not Supported
GoParrot
Not Supported
Grubhub
Supported
Model Context Protocol (MCP)
Supported
Nash
Not Supported
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Integrations
DoorDash
Supported
Uber
Supported
Burq.io
Supported
ChowNow
Supported
Deliverect
Supported
Dragonfly OS
Supported
GoParrot
Supported
Grubhub
Not Supported
Model Context Protocol (MCP)
Not Supported
Nash
Supported
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