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About

BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.

About

Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Web developers, quality assurance, and customer support representatives looking for a visual feedback and debugging tool

Audience

Product managers, Developers, UX Designers, Digital Marketers, Customer Support

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

$19.99 per month
Free plan allows limited functionality, Pro and business plans are available which provide unlimited functionality and storage of recordings/heatmaps.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • This extension, specifically the one for Chrome, has helped me and my team work together better and debug faster. Our debugging process went from an arduous 15+ steps to simply recording the bug we found, sending that report in to the right person, and then following up to see if they need help fixing it. A serious game changer.

Cons

  • The price is a bit high for the bigger team sizes, but nothing astronomical.

Pros & Cons from Real Users

Pros

  • Good tool for site analysis, allows you to heatmap and understand geographies in an intuitive interface.
  • An intuitive tool to track user activity and helps build a better user interface for clients. Using this platform is very simple and affordable. Very simple to deploy in business.

Cons

  • Though the interface is good, data wise it seems to have missed some interactions, but overall caught most.
  • Overall it's worked outstanding activity report tool.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BugReplay
Founded: 2015
United States
www.bugreplay.com

Company Information

Reactflow
Founded: 2019
Malaysia
reactflow.com

Alternatives

Alternatives

Go Analyze

Go Analyze

Analyze Enterprises

Categories

Bug Tracking Supported

Categories

Bug Tracking Supported
Heatmap Supported
Session Replay Supported
Survey Supported
Web Analytics Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Not Supported
Ticket Management Not Supported
Workflow Management Not Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Supported

Integrations

Asana Supported
Basecamp Supported
GitHub Supported
GitLab Supported
Google Chrome Supported
Jira Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Opera Supported
Safari Supported
Slack Supported
SpiraTeam Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported

Integrations

Asana Not Supported
Basecamp Not Supported
GitHub Not Supported
GitLab Not Supported
Google Chrome Not Supported
Jira Not Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Opera Not Supported
Safari Not Supported
Slack Not Supported
SpiraTeam Not Supported
Stackreaction Not Supported
Trello Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim BugReplay and update features and information
Claim BugReplay and update features and information
Claim Reactflow and update features and information
Claim Reactflow and update features and information