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About

BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.

About

Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Web developers, quality assurance, and customer support representatives looking for a visual feedback and debugging tool

Audience

Software teams and organizations seeking a tool to ensure quality assurance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

$4 per month
Starting from just $4 per 10,000 events per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • This extension, specifically the one for Chrome, has helped me and my team work together better and debug faster. Our debugging process went from an arduous 15+ steps to simply recording the bug we found, sending that report in to the right person, and then following up to see if they need help fixing it. A serious game changer.

Cons

  • The price is a bit high for the bigger team sizes, but nothing astronomical.

Pros & Cons from Real Users

Pros

  • Raygun provides a robust analytic solution to both web and mobile application, In our organization we use Raygun to monitor user analytics on our apps. It monitor user and provide detailed report of metrics like : - How much time user spent on a particular screen. - Most visited screens. - Lag faced by user on a particular screen. Apart from these, Raygun also gives user system and environment information, like OS/Device used by the user to visit the application.

Cons

  • The subscription plans are a bit costlier than its competitors, like Sentry and Google Analytics.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BugReplay
Founded: 2015
United States
www.bugreplay.com

Company Information

Raygun
Founded: 2012
New Zealand
www.raygun.com

Alternatives

Alternatives

Testim

Testim

Tricentis
Sematext Cloud

Sematext Cloud

Sematext Group
eG Enterprise

eG Enterprise

eG Innovations

Categories

Bug Tracking Supported

Categories

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Website Monitoring Features

Availability Testing Not Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Not Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Integrations

GitHub Supported
Jira Supported
Slack Supported
Trello Supported
Zendesk Supported
Asana Supported
Bitbucket Not Supported
Blink Not Supported
CA Flowdock Not Supported
GitHub Student Developer Pack Not Supported
GitLab Supported
Jira Work Management Not Supported
Microsoft Edge Supported
Opera Supported
SIGNL4 Not Supported
Safari Supported
Visual Studio Not Supported
Zenduty Not Supported
Zulip Not Supported

Integrations

GitHub Supported
Jira Supported
Slack Supported
Trello Supported
Zendesk Supported
Asana Not Supported
Bitbucket Supported
Blink Supported
CA Flowdock Supported
GitHub Student Developer Pack Supported
GitLab Not Supported
Jira Work Management Supported
Microsoft Edge Not Supported
Opera Not Supported
SIGNL4 Supported
Safari Not Supported
Visual Studio Supported
Zenduty Supported
Zulip Supported
Claim BugReplay and update features and information
Claim BugReplay and update features and information
Claim Raygun and update features and information
Claim Raygun and update features and information