Grafana Cloud

Grafana Cloud

Grafana Labs
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About

Bronto is a cloud observability platform for collecting, searching, and analyzing application telemetry. It brings logs, metrics, and distributed traces into a managed service, where engineering and operations teams can filter data with SQL, inspect live log streams, correlate logs with traces, and build dashboards and monitors. The platform supports OpenTelemetry-based ingestion and integrations with cloud services, application runtimes, data pipelines, and alerting tools. Users can retain and query telemetry, investigate incidents, track service-level objectives, and generate AI-assisted reports from alerts. Bronto also provides API and Model Context Protocol (MCP) access for programmatic workflows and AI clients. It is intended for software developers, DevOps/SRE and platform engineering teams, and organizations that need centralized observability across applications, infrastructure, and AI workloads.

About

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software developers, DevOps/SRE and platform engineering teams, and AI engineers who need to collect, search, and analyze application, infrastructure, and AI-workload telemetry. The site also presents use cases across financial services, AI platforms, media and gaming, SaaS, and developer tools.

Audience

Engineering teams, SREs, developers, and platform architects who need scalable, AI-powered observability across modern applications, infrastructure, and cloud-native environments.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$25/month
Starter is $25/month and includes 1 TB of monthly ingest, a 20 TB search allowance, and 12-month log retention. Pro is $500/month and includes 5 TB of monthly ingest, a 500 TB search allowance, and 12-month log retention. Enterprise pricing is custom, with ingest at $0.10/GB and search at $1/TB. Starter and Pro include 14-day free trials. Overages are $0.10/GB ingested and $1/TB searched; Bronto discusses overages with customers before charging.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users

Pro: from $19/month + usage

Enterprise: from $25K/year
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • - Excellent support. - Love all the documentation that exists. makes it so much better than closed source products that we migrated away from. - We've had the best experience with both the people that got us stood up and the continued support. Our account manager is a complete rockstar. Chris Harbro is probably the most technical account manager I've dealt with and his tenacity for finding solutions to our issues is impressive. Our onboarding sales engineer Ian Bloom was like that as well. - AI features. This is what hooked us. AI is changing so quickly so who knows what this'll look like when someone reads this: I started using grafana MCP with grafana at first so when I started using the AI assistant in the cloud it was amazing, MCP alone is great but there's still a disconnect between the operator and the harness on what each other is looking at. with the AI assistant if works more more symbiotically. I will admit that now with claude chrome extension though it's pretty close.
  • Grafana is a trusted tool for a reason, and as such I've used it every company I have worked for. The tool makes creating new dashboards a breeze. And with their new AI tool, you can update and create dashboards with confidence. When our network dashboard broke due to a plugin deprecating, the AI tool was able to recommend a new plugin, build the dashboard, and configure it based on SNMP logs it read from our central log store. It even recommended things to configure alerts on and added more metrics for us to track.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bronto
Founded: 2024
Ireland
bronto.io

Company Information

Grafana Labs
Founded: 2014
United States
grafana.com

Alternatives

Cortex XCOR

Cortex XCOR

Palo Alto Networks

Alternatives

Categories

Observability Supported

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Dashboard Features

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Supported
Resource Optimization Supported
Troubleshooting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Integrations

Apolo Not Supported
CrateDB Not Supported
Earthly Lunar Not Supported
Encore Not Supported
HPE OneView Not Supported
Humatron AI Not Supported
Hydrolix Not Supported
IP Fabric Not Supported
Kops.dev Not Supported
ManageEngine OpManager Nexus Not Supported
MooseFS Not Supported
NetScaler Not Supported
NetWatch.ai Not Supported
PagerTree Not Supported
Selector Analytics Not Supported
Stackreaction Not Supported
Storm MCP Not Supported
Success4 Not Supported
Vanta Not Supported
journy.io Not Supported

Integrations

Apolo Supported
CrateDB Supported
Earthly Lunar Supported
Encore Supported
HPE OneView Supported
Humatron AI Supported
Hydrolix Supported
IP Fabric Supported
Kops.dev Supported
ManageEngine OpManager Nexus Supported
MooseFS Supported
NetScaler Supported
NetWatch.ai Supported
PagerTree Supported
Selector Analytics Supported
Stackreaction Supported
Storm MCP Supported
Success4 Supported
Vanta Supported
journy.io Supported
Claim Bronto and update features and information
Claim Bronto and update features and information