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About

Brillion is a SaaS company that leverages AI, behavior, and data insights in an application suite that helps North American utilities turn every energy customer relationship into a true partnership. By bringing together four world-class, energy-focused industry software companies, Brillion offers an end-to-end customer engagement solution based on their technologies and rooted in energy efficiency, demand-side management (DSM), and other clean energy programs, including electrification. Brillion gives utilities and their customers the resources they need for such programs, from video bill explanations and home energy reports to streamlined efficiency program workflows. Brillion’s SaaS platform is comprised of three applications that leverage AI, behavior, and data insights. Brillion Engage is a communications suite that engages and informs customers at key interaction points.

About

Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utility companies in search of a solution to enhance customer engagement and streamline energy efficiency programs

Audience

Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$275 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brillion
Founded: 1993
United States
brillion.ai/

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/

Alternatives

Alternatives

WMTC Utility Billing System

WMTC Utility Billing System

White Mountain Technology
EnergyWitness

EnergyWitness

Interval Data Systems
eTRM

eTRM

ANB Systems
VertexOne

VertexOne

Vertex

Categories

Categories

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Claim Brillion and update features and information
Claim Brillion and update features and information
Claim Salesforce Agentforce Energy & Utilities and update features and information
Claim Salesforce Agentforce Energy & Utilities and update features and information