Related Products
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About
Engage your audience with digital scenarios and collect actionable data using our world's first online platform for digital sims. We provide a full specter of services and software to move your training to the new technological frontier. Our software is incredibly simple to use and our advice is always helpful and on point. Create digital sims with a simple, stress‑free online tool. No design or technical skills required. Embed in your favorite authoring tools and LMS. Spend your time in class wisely. Replace traditional role-play with digital sims with a touch of a button. Give points, collect data. We will teach you to design best-in-class sims, consult you on all aspects of scenario-driven storytelling or simply develop content for you. Enough with boring page‑turners! Immerse your learners into realistic scenarios, simulate their work processes, challenge their critical thinking. Save tons of time and money, because you can build sims yourself, at a fraction of a vendor's cost.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses searching for a solution to engage their audience with digital scenarios
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBranchTrack
www.branchtrack.com
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Categories |
Categories |
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Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
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Integrations
JVSP
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