About
Brainfish is an ambient AI support agent. Unlike traditional chatbots that create barriers between users and help, Brainfish's AI agent works invisibly in the background, learning how users interact with products and providing contextual assistance exactly when needed.
The platform offers 1) Smart search for instant, context-aware answers, 2) Guided actions that show users exactly what to do next, 3) In-app product tours that appear at the right moment, 4) Self-updating knowledge management that keeps documentation current automatically, and 5) Usage analytics that reveal where users struggle.
Brainfish deploys with a few lines of code embedded in your product and starts learning immediately.
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About
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2B SaaS companies
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Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$795/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBrainfish
Founded: 2022
Australia
www.brainfishai.com
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Company InformationSearchUnify
Founded: 2006
United States
www.searchunify.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
BigCommerce
Supported
Dropbox
Not Supported
Google Drive
Not Supported
Guru
Not Supported
Higher Logic Vanilla
Not Supported
HubSpot CRM
Supported
Intercom
Supported
Jira
Not Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
BigCommerce
Not Supported
Dropbox
Supported
Google Drive
Supported
Guru
Supported
Higher Logic Vanilla
Supported
HubSpot CRM
Not Supported
Intercom
Not Supported
Jira
Supported
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