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About

Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your job easier, and your results better. Activate dark users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential. Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work. Expand feature use – Drive deeper and broader feature adoption. Help more users move beyond the basics.

About

Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer education teams, Customer Success teams, L&D teams, HR teams, IT teams

Audience

Enterprises and SMBs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to deploy and add organizational entities. We can allow team administrators to handle a lot of the administration effort which relieves IT to do other IT things.
  • Customer success manager accessibility and involvement. Their support team members, the ticketing system, and their self-help community forum for questions and suggestions.
  • I loved the organization of the videos. I could search for a topic and then find that it was part of a series of videos on that topic. That would encourage me to start at the beginning and learn even more than I initially set out to learn. That is a super subtle way to get information to users without requiring them to know what they don't know to start with. I loved the reporting aspect on the back end. I could see which courses my users were most involved with easily. Every aspect of the back end administration was really easy to learn and the support from Brainstorm when I had questions was second to none. It was just a terrific experience all the way around.

Cons

  • Not a Brainstorm problem but sometimes teams onboard but then do not use the training resources.
  • Early in our time with BrainStorm, we had a revolving door of customer success managers, making it hard to build relationships and gain traction on plans. This was ultimately resolved satisfactorily.
  • I would have like it to be more robust as an LMS. It has that capability, but I believe it is first and foremost a content library and secondly a content host. It is a little limited as an LMS compared to other software out there, but their content more than makes up for it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BrainStorm
Founded: 1995
United States
www.brainstorminc.com

Company Information

Whatfix
Founded: 2013
San Jose
whatfix.com

Alternatives

Alternatives

Cornerstone LMS

Cornerstone LMS

Cornerstone OnDemand
BrainStorm

BrainStorm

Brainstorm Software

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Change Management Features

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Security Awareness Training Features

Analytics / Reporting
Certification Training
Custom Test Building
Gamification
Industry Benchmarking
Non-Email Based Testing
Online Courses
Phishing Simulation
Pre-Assessments
Prebuilt Training Library

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Microlearning Features

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Integrations

Salesforce
Bullhorn
Confluence
Cornerstone LMS
Docket
Freshdesk
Google Workspace
Guidewire
IBM TRIRIGA
Intercom
Jira Work Management
Mixpanel
Moodle
SAP Concur
SAP Store
Segment
ServiceNow
Wistia
Workday HCM
Zapier

Integrations

Salesforce
Bullhorn
Confluence
Cornerstone LMS
Docket
Freshdesk
Google Workspace
Guidewire
IBM TRIRIGA
Intercom
Jira Work Management
Mixpanel
Moodle
SAP Concur
SAP Store
Segment
ServiceNow
Wistia
Workday HCM
Zapier
Claim BrainStorm QuickHelp and update features and information
Claim BrainStorm QuickHelp and update features and information
Claim Whatfix and update features and information
Claim Whatfix and update features and information