BrainStorm vs. Whatfix Comparison


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About BrainStorm is an enterprise software adoption platform designed to help organizations turn AI and technology investments into sustained changes in employee behavior and software usage. The platform combines personalized learning, communications, adaptive workflows, surveys, analytics, and ongoing reinforcement to help employees incorporate new tools into their everyday work. BrainStorm's ADOPT framework guides users through five stages—Awareness, Desire, Orientation, Participation, and Transformation—to move from initial exposure to lasting adoption. Organizations can personalize programs according to employee roles, readiness, behaviors, and usage rather than delivering the same training to every user. Adoption analytics connect learning activity with software usage and business outcomes so organizations can measure whether training is producing meaningful behavioral change.	About Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprises, IT teams, HR and learning and development teams, change management leaders, AI adoption teams, security teams, customer success and education organizations, and software vendors seeking to improve employee or customer adoption of technology	Audience Enterprises and SMBs
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 5.0 / 5 design 5.0 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Easy to deploy and add organizational entities. We can allow team administrators to handle a lot of the administration effort which relieves IT to do other IT things. Customer success manager accessibility and involvement. Their support team members, the ticketing system, and their self-help community forum for questions and suggestions. I loved the organization of the videos. I could search for a topic and then find that it was part of a series of videos on that topic. That would encourage me to start at the beginning and learn even more than I initially set out to learn. That is a super subtle way to get information to users without requiring them to know what they don't know to start with. I loved the reporting aspect on the back end. I could see which courses my users were most involved with easily. Every aspect of the back end administration was really easy to learn and the support from Brainstorm when I had questions was second to none. It was just a terrific experience all the way around. Cons Not a Brainstorm problem but sometimes teams onboard but then do not use the training resources. Early in our time with BrainStorm, we had a revolving door of customer success managers, making it hard to build relationships and gain traction on plans. This was ultimately resolved satisfactorily. I would have like it to be more robust as an LMS. It has that capability, but I believe it is first and foremost a content library and secondly a content host. It is a little limited as an LMS compared to other software out there, but their content more than makes up for it.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information BrainStorm Founded: 1995 United States www.brainstorminc.com	Company Information Whatfix Founded: 2013 San Jose whatfix.com
Alternatives OnScreen	Alternatives ClickLearn
Cornerstone LMS Cornerstone OnDemand	Assima
BrainStorm Brainstorm Software	Spekit
Chameleon	Eurekos
JetBrains Academy JetBrains View All	Userlane View All
Categories AI Upskilling Supported Change Management Supported Customer Onboarding Supported Digital Adoption Platforms Supported Productivity Supported Security Awareness Training Supported Training Supported	Categories Customer Onboarding Supported Digital Adoption Platforms Supported Microlearning Supported Onboarding Supported Process Documentation Supported Training Supported
Digital Adoption Platforms Features Audience Segmentation Supported Content Creation Supported Contextual Guidance Supported Data Validation Supported In-App Training Supported Launch Management Supported Multi-Language Not Supported Self Service Tools Supported Surveys & Feedback Supported User Onboarding Supported Training Features Academic / Education Not Supported Asynchronous Learning Not Supported Blended Learning Not Supported Built-In Course Authoring Supported Built-in LMS Supported Certification Management Not Supported Corporate / Business Not Supported eCommerce Not Supported Learner Portal Not Supported Mobile Learning Not Supported Simulation Not Supported Synchronous Learning Not Supported Training Companies Not Supported Show More Features Change Management Features Approval Workflow Not Supported Audit Trail Not Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Supported Compliance Management Supported Prioritization Supported Release Management Supported Task Management Not Supported Tracking & Reporting Not Supported Training Management Supported Productivity Features Collaboration Supported Database Creation Supported Document Creation Supported File Sharing Supported Notes Management Supported Office Suite Supported Presentation Tools Supported Project Management Supported Task Management Supported Team Chat Supported Security Awareness Training Features Analytics / Reporting Supported Certification Training Supported Custom Test Building Supported Gamification Not Supported Industry Benchmarking Not Supported Non-Email Based Testing Not Supported Online Courses Supported Phishing Simulation Supported Pre-Assessments Not Supported Prebuilt Training Library Supported	Digital Adoption Platforms Features Audience Segmentation Supported Content Creation Supported Contextual Guidance Supported Data Validation Supported In-App Training Supported Launch Management Supported Multi-Language Supported Self Service Tools Supported Surveys & Feedback Supported User Onboarding Supported Training Features Academic / Education Not Supported Asynchronous Learning Supported Blended Learning Supported Built-In Course Authoring Not Supported Built-in LMS Not Supported Certification Management Supported Corporate / Business Supported eCommerce Supported Learner Portal Supported Mobile Learning Not Supported Simulation Supported Synchronous Learning Supported Training Companies Not Supported Show More Features Microlearning Features Adaptive Learning Supported Asynchronous Learning Supported Built-In Course Authoring Supported Content Library Supported Evaluation Management Not Supported Gamification Not Supported Leaderboards Not Supported Progress Tracking Supported Quizzes Supported Rewards Management Not Supported Onboarding Features Course Management Supported Document Management Supported E-Verify / I-9 Forms Not Supported Electronic Forms Supported Electronic Signature Not Supported Employee Handbook Supported Employee Portal Supported File Management Not Supported Job Description Management Not Supported Orientation Management Supported Self Service Portal Supported Task Management Supported Tax Forms Not Supported Training Management Supported
Integrations Salesforce Supported Box Supported Cornerstone LMS Not Supported Docket Not Supported Freshdesk Not Supported Google Analytics Not Supported Guidewire Not Supported Jira Not Supported Jira Work Management Not Supported Microsoft Copilot Supported Microsoft Graph Supported Microsoft Teams Supported Microsoft Viva Supported Mixpanel Not Supported Moodle Not Supported Okta Not Supported SAP Store Not Supported SAP SuccessFactors Supported ServiceNow Supported Zendesk Not Supported Show More Integrations View All 10 Integrations	Integrations Salesforce Supported Box Not Supported Cornerstone LMS Supported Docket Supported Freshdesk Supported Google Analytics Supported Guidewire Supported Jira Supported Jira Work Management Supported Microsoft Copilot Not Supported Microsoft Graph Not Supported Microsoft Teams Not Supported Microsoft Viva Not Supported Mixpanel Supported Moodle Supported Okta Supported SAP Store Supported SAP SuccessFactors Not Supported ServiceNow Not Supported Zendesk Supported Show More Integrations View All 22 Integrations
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