Interfacing Integrated Management System (IMS)

Interfacing Integrated Management System (IMS)

Interfacing Technologies Corporation
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About

Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

About

Interfacing’s Integrated Management System (IMS) is an AI-powered platform that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use IMS to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, IMS provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk. The platform is ISO 27001 certified and fully validated for 21 CFR Part 11, making it suitable for mission-critical environments requiring strong governance, security, and control. IMS also includes low-code automation, process mining, audit management, training tracking, CAPA workflows, and dashboards to help teams streamline operations and continuously improve. AI strengthens governance, improves accuracy, and reinforces regulatory control.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations of all kinds and sizes that are interested in a secure, intelligent content platform.

Audience

Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Individuals and Teams:

Individual: Free
Personal Pro: $14/month if billed monthly, $10/month if billed annually
Business Starter: $7/user/month if billed monthly, $5/user/month if billed annually

Businesses:

Business: $20/user/month if billed monthly, $15/user/month if billed annually
Business Plus: $33/user/month if billed monthly, $25/user/month if billed annually
Enterprise: $47/user/month if billed monthly, $35/user/month if billed annually
Enterprise Plus: $50/user/month billed annually
Enterprise Advanced: Contact for pricing
Free Version
Free Trial

Pricing

$10/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Box is a platform that makes it its priority to be highly secure when uploading files in it and sharing it with others inside and outside of the platform, and I like that I am able to encrypt all files for more security. When working on files inside of the software, I can easily control the security when collaborating with other members and choose what type of access everyone has. Aside from this security aspect, I also like that it's able to integrate with other well-known security tools like Cisco to ensure a better experience in terms of safety. The best functionality of Box, in my opinion, is in its collaboration features, the digital whiteboard is one of them, because it's very easy to annotate things in different manners during a meeting and build ideas with other team members where there is a big creative process going on. There is a space specifically made for creating and working together on projects and I really love that it's possible to access it on a variety of platforms without the files getting altered, the way the mobile application is designed makes it easier to work on it compared to other solutions. In addition to that, the notes feature is such a great tool to obtain a quick overview of what we'll eventually be working on in a certain project.
  • The best i like about Box is how it provides very high security for our sensitive documents. Permission management is an outstanding and fantastic feature which allows us to control who has access to what information.
  • Box makes it extremely easy to manage important and sensitive documents safely and securely in the cloud. It had a simple and user friendly interface which makes it easy to use. It's a cloud-based solution thus making it very easy to access from anywhere anytime.
  • I use Box daily and it's a brilliant and exceptional tool that allows me to easily and safely manage my documents. It has a very clean and intuitive interface making it easy to use. It provides very high security for my files and i highly recommend it.
  • I like how its advanced encryption ensures that our sensitive data is protected during storage and transfer. In addition, permissions management is another outstanding feature, as it allows us to control who has access to what information, minimizing the risk of data leaks. Box also offers flexibility in collaboration that allows teams to work together efficiently.

Cons

  • I don't have a lot of negative things to say about Box, it's a software that does what it promises, although I do have a few things that I would like to point out. Firstly, I dislike that it takes a long time to upload files to the platform, this has never happened with any other tool that requires uploading files to work on the cloud, but for some reason, it happens with Box, we usually do file back-ups from time to time and it takes so long that it becomes inconvenient at some point. Secondly, I don't like that some formats are not supported by Box and some formats are supported but the viewer makes it hard to actually work on the file. If they improve these two aspects, I feel like Box could be a top-tier tool for collaboration on the cloud.
  • There is nothing to mention as a dislike about Box. It's a brilliant and exceptional tool for document management.
  • I use Box daily and till today i haven't experienced any challenges so nothing negative to mention about it.
  • I have been using Box for years now and i can't remember anything that disappointed me so nothing to dislike.
  • While Box is a powerful tool, we have experienced that syncing large files is sometimes slow, which can affect operational efficiency.

Pros from Real Users

Pros

  • Enterprise Process has a design that accepts all forms of business settings, making it easy to execute and operate. Also, Enterprise Process increases the profit margin of a company, due to its ease and accountability.
  • The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Box
Founded: 2005
United States
www.box.com

Company Information

Interfacing Technologies Corporation
Founded: 1983
Canada
www.interfacing.com

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Categories

Categories

Interfacing combines business process modeling with low-code process automation so organizations can move from documented processes to governed digital execution. Users can automate tasks, approvals, routing, forms, notifications, business rules and actions while connecting automation to roles, documents, risks, controls and enterprise data. Process mining and analysis can help identify automation opportunities, while the Integrated Management System maintains governance and traceability across automated workflows.

Interfacing provides enterprise Business Process Management capabilities for documenting, analyzing, governing, improving and automating business processes. Users can model value streams, processes, subprocesses, activities and tasks while linking them to roles, systems, risks, controls, documents, KPIs and requirements. Capabilities include BPMN modeling, process hierarchy, governance workflows, process mining, simulation, impact analysis and AI-assisted process improvement within one Integrated Management System.

Interfacing Integrated Management System (IMS) helps organizations manage compliance by connecting regulations, policies, processes, risks, controls, documents, roles, training and evidence in one governed environment. Automated review and approval workflows, version control, audit trails, electronic signatures, scheduled reviews and change-impact visibility support continuous compliance and audit readiness. The platform is designed for regulated and operationally complex organizations that need traceability across multiple standards and business functions.

Interfacing supports data governance by establishing ownership, permissions, relationships, lifecycle controls and accountability across processes, documents, roles, risks, controls and other enterprise information. Role-based access, version history, approval workflows, audit trails and reusable data objects help maintain consistency and traceability. The IMS creates a governed source of operational information rather than allowing critical business data to remain fragmented across disconnected applications and repositories.

Interfacing supports secure electronic and digital signature workflows for controlled processes and documents, including regulated approval scenarios. Digital signatures can be incorporated into endorsement and approval workflows alongside multi-factor authentication, audit trails, timestamps and version governance. Interfacing supports electronic signature requirements associated with highly regulated environments, including 21 CFR Part 11 use cases, helping organizations maintain accountability and traceable approval evidence.

Interfacing's Digital Twin of an Organization capabilities create a connected digital representation of how an organization operates. Processes, capabilities, people, systems, resources, risks, controls, documents, KPIs and stakeholders can be linked within a common operating model. Organizations can analyze dependencies, assess change impacts, monitor performance, apply process mining and run simulations to understand how operational changes may affect the wider business before implementation.

Interfacing provides controlled document lifecycle management for policies, SOPs, procedures, work instructions and other regulated content. Capabilities include authoring, review, endorsement, approval, publishing, electronic signatures, version history, scheduled periodic reviews, change requests, training assignments, read confirmations and archiving. Documents can be linked to processes, regulations, risks and roles, giving organizations visibility into downstream impacts when controlled content changes.

Interfacing supports the creation and generation of governed business documents from structured process and repository information. Organizations can generate controlled documentation, procedures and other outputs while reusing existing process, role, risk, control and regulatory data. AI-assisted capabilities can help accelerate content generation, while governance workflows, version control and approvals help ensure generated content remains traceable and managed within the Integrated Management System.

Interfacing provides governed document management within its Integrated Management System, connecting controlled documents to the processes, roles, regulations, risks and training they support. Capabilities include document creation, review, approval, publishing, version control, metadata, scheduled reviews, audit trails, archiving and controlled access. This helps organizations manage documents as part of the operating model rather than as isolated files in a separate repository.

Interfacing uses AI-assisted document parsing to extract structured information from existing documents and images and transform static content into reusable operational information. Organizations can use document and image parsing to accelerate migration, process discovery and content creation from legacy material. Extracted information can then be governed, related to processes and incorporated into the Integrated Management System instead of remaining locked inside static files.

Interfacing provides document version control with complete history, controlled revisions, comparison, restoration, review and approval workflows. Organizations can distinguish between draft, approved, published and archived content while maintaining audit trails of who changed information, when it changed and why. Version governance is integrated with document control, electronic signatures, periodic reviews, change requests and training workflows, helping regulated organizations maintain accurate and traceable controlled content.

Interfacing automates document lifecycle workflows including drafting, review, endorsement, approval, publishing, change requests, periodic review, training assignment, read confirmation and archiving. Organizations can configure serial or parallel approvals, role-based routing, notifications, electronic signatures and audit trails. Document workflows remain connected to the controlled content and its associated processes, regulations, risks and responsibilities, providing end-to-end traceability throughout the document lifecycle.

Interfacing provides Enterprise Content Management capabilities within a broader Integrated Management System. Organizations can centrally manage documents, records, processes, policies, procedures and related enterprise content while connecting information to roles, risks, controls, regulations and workflows. Features include metadata, search, version control, approvals, permissions, audit trails, archiving and lifecycle governance. This turns enterprise content into connected operational information rather than isolated files.

Interfacing provides visual process mapping and flowchart capabilities for documenting business processes, procedures, decision paths and operational relationships. Users can create flowcharts, swimlane diagrams and BPMN-based process models while connecting activities to roles, systems, documents, risks, controls and other enterprise information. Process diagrams form part of a governed process hierarchy, supporting analysis, collaboration, standardization, impact assessment and continuous improvement.

Interfacing enables organizations to digitize paper and manual forms using configurable low-code eForms connected to business processes and workflows. Forms can capture structured data, apply business rules, trigger approvals and actions, assign tasks and integrate with other enterprise information. AI-assisted capabilities can also help accelerate form creation. Forms remain connected to governed processes, roles, documents and records, supporting traceability and more consistent operational execution.

GRC

Interfacing integrates Governance, Risk and Compliance with business processes, quality, documents and enterprise operations. Organizations can manage regulations, requirements, risks, controls, policies, audits, assessments, indicators and remediation actions within a common governed operating model. Because GRC information is linked directly to processes and responsibilities, users gain traceability from regulatory requirement through control, implementation and evidence, supporting continuous monitoring and audit readiness.

Interfacing helps organizations capture, organize and reuse operational knowledge by connecting processes, procedures, documents, roles, systems, requirements, risks, controls and other enterprise information in a centralized repository. Knowledge can be structured, searched, governed, reused and linked across business functions. This supports knowledge retention, employee onboarding, process standardization, collaboration and continuity when organizational roles, systems or procedures change.

Interfacing includes a low-code development platform for building enterprise forms, workflows and business applications without requiring extensive custom programming. Applications can reuse governed processes, roles, master data and repository objects while incorporating business rules, task management, integrations and reporting. The platform is designed to help organizations automate operational and compliance processes while maintaining governance, traceability and integration with the broader Integrated Management System.

Interfacing provides an integrated electronic Quality Management System that connects quality processes directly to operations, documents, risks and compliance requirements. Capabilities include deviations, nonconformities, complaints, quality events, CAPA, root cause analysis, audits, inspections, supplier quality, training, risk management and management review. This connected approach helps organizations improve traceability, reduce quality silos and maintain continuous audit readiness across regulated operations.

Interfacing supports Rapid Application Development through its low-code platform, allowing organizations to create business applications, eForms and automated workflows more quickly than traditional custom development. Applications can use reusable enterprise data, business rules, roles, integrations and workflow logic while remaining connected to governed processes and repository information. This helps organizations digitize operational and compliance processes while reducing development effort and maintaining enterprise governance.

Interfacing connects enterprise risks and controls directly to processes, systems, organizational units, requirements and other operating-model elements. Organizations can assess inherent and residual risk, configure scoring methodologies, monitor Key Risk Indicators and Key Control Indicators, assign mitigation actions and track control effectiveness. Linking risk to operational context provides greater visibility into where risks occur, what they affect and how changes may alter exposure across the organization.

Interfacing helps organizations document software-related processes, systems, requirements, roles, controls, procedures and supporting records within a governed repository. Documentation can be connected to business processes, applications, risks, compliance requirements and change workflows, creating traceability between technology and operations. Version control, approvals, audit trails and structured relationships help organizations maintain current, governed software and system documentation throughout the lifecycle.

Interfacing provides governed SOP management that connects standard operating procedures directly to the processes, roles, systems, risks, controls and regulations they support. SOPs can follow controlled authoring, review, approval, publishing, periodic review and retirement lifecycles. Changes can trigger impact analysis, employee training or read-confirmation workflows. This helps organizations ensure SOPs remain connected to actual operations rather than existing as isolated controlled documents.

Interfacing enables organizations to design and automate governed workflows for approvals, change requests, quality events, CAPA, audits, risk assessments, training, document lifecycle activities and other business processes. Workflows can include role-based assignments, routing rules, notifications, escalations, electronic signatures and audit trails. Because workflow management is integrated with the IMS repository, tasks remain connected to the processes, documents, risks, controls and business data they support.

Digital Signature Features

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Cloud Storage Features

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Content Collaboration Features

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Digital Asset Management Features

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Document Collaboration Features

Access Control / Permissions
Autosave
Chat / Messaging
Cloud Storage
Comments / Annotations
Edit / Change Tracking
Electronic Signature
Multiple File Formats
Pre-made Templates
Search
User Tagging
Version Control
Workflow / Approval Process

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Virtual Data Room Features

Anonymity Management
Audit Trail
Collaboration
Data Protection
Data Storage Management
Document Tagging
Due Diligence Management
Procurement Management
Project Management
Role-Based Permissions
Secure Preview

Digital Signature Features

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Data Governance Features

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Document Control Features

Archiving & Retention
Automated Routing
Change Management
Compliance Management
Electronic Signature
Escalation Management
Periodic Review
Version Control

Document Generation Features

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Document Version Control Features

Access Controls/Permissions
Approval Process Control
Archiving & Retention
Audit Trail
Commenting / Notes
Document Check-in / Check-out
For Engineering Documents
Revision History
Version Comparison
Version Rollback

Flowchart Features

Collaboration
Diagramming
Drag & Drop
Organizational Charting
Process Mapping
Revision Management
Templates
Text to Chart

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

GRC Features

Auditing
Disaster Recovery
Environmental Compliance
Incident Management
Internal Controls Management
IT Risk Management
Operational Risk Management
Policy Management

Low-Code Development Features

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Quality Management Features

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Risk Management Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
Internal Controls Management
IT Risk Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

AmpiFire
Authomize
CORAS Enterprise Decision Management
Crowdin
Friyay
GoFileRoom
LIT SUITE
LendFoundry
Mazaal AI
Microsoft Copilot
Ostendio
OutSystems
Sentri
Skyhigh Security Security Service Edge (SSE)
StrongDM
SurveyMethods
SutiSign
Upland Intelligent Capture
eimmigration by Cerenade
qubesense

Integrations

AmpiFire
Authomize
CORAS Enterprise Decision Management
Crowdin
Friyay
GoFileRoom
LIT SUITE
LendFoundry
Mazaal AI
Microsoft Copilot
Ostendio
OutSystems
Sentri
Skyhigh Security Security Service Edge (SSE)
StrongDM
SurveyMethods
SutiSign
Upland Intelligent Capture
eimmigration by Cerenade
qubesense
Claim Box and update features and information
Claim Box and update features and information