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About

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a CRM, Bowo brings unparalleled value to every guest's journey. 👉 Tailor made Guest App Instant access to hotel services, from check-in to room service to activity bookings. 👉 Communication Hub Centralize all guest communications, powered by a multi-lingual chatbot. 👉 CRM Craft unique experiences with guest profiling and automated communications via emails, SMS and WhatsApp. Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotel groups, independent hotels, appart hotels, hybrid concepts like coliving & coworking spaces

Audience

Hotels searching for a guest experience solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€4.5 / room / month
Monthly or annual subscription
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bowo
Founded: 2017
France
www.bowo.fr

Company Information

Guestware
Founded: 1990
United States
www.guestware.com

Alternatives

Alternatives

Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

1Check Supported
Booker Supported
FLEXIPASS Supported
HiJiffy Supported
INTELITY Not Supported
Innspire Not Supported
Lightspeed Restaurant Supported
Mews Supported
Misterbooking PMS Supported
OPERA Cloud PMS Supported
Planet PMS Supported
Stripe Supported
apaleo Supported

Integrations

1Check Not Supported
Booker Not Supported
FLEXIPASS Not Supported
HiJiffy Not Supported
INTELITY Supported
Innspire Supported
Lightspeed Restaurant Not Supported
Mews Not Supported
Misterbooking PMS Not Supported
OPERA Cloud PMS Not Supported
Planet PMS Not Supported
Stripe Not Supported
apaleo Not Supported
Claim Bowo and update features and information
Claim Bowo and update features and information
Claim Guestware and update features and information
Claim Guestware and update features and information