Related Products
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About
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel.
Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...).
The objective is to maximize your return on investment:
- The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction).
- The ROI in terms of employee experience: No more dealing with non-value added issues.
- The financial ROI: Reduce the cost of customer support processing between 50% and 90%.
Advantages of Botmind
- 90 pre-recorded responses
- Reduces the cost of the support by 90%.
- Answer your customers in less than a second
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About
Digital humans can be deployed to help any area of your CX strategy: Need a scalable assistant to better interpret, understand, and route inbound leads? Looking to drive more self-service behavior from consumers both on-and-offline? Digital humans could solve these problems and a whole heap more. Putting the right information, in front of the right person, at the right time can help reduce the friction of turning a casual visitor into a customer. Digital humans can step in and augment existing workflows, establishing a scalable path along which your customers can convert. Right now, UneeQ digital humans are working in healthcare, banking, insurance, education, telecommunications, retail and mental health sectors, to name just a few. Everything from their unique appearance to their personalities are being co-designed to create the most positive, lasting impact on users.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
eCommerce
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Audience
Conversational AI platform for businesses wanting to engage their customers, embody their brand and increase sales
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$899 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBotmind
Founded: 2018
France
www.botmind.io/en/
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Company InformationUneeQ
Founded: 2017
United States
digitalhumans.com/solutions/
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Machine Learning Features
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Generation Features
Business Intelligence
Chatbot
CRM Data Analysis and Reports
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content
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Integrations
Amazon Lex
Dialogflow
Freshchat
IBM watsonx Assistant
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
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Integrations
Amazon Lex
Dialogflow
Freshchat
IBM watsonx Assistant
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
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