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About

A simple solution for outreach on Facebook Messenger. Send updates and drip campaigns to your audience. We are Mailchimp for Messenger, except that only 20% of emails newsletters get opened, Botletter has an average open-rate of 80%. Setting up your Botletter is as easy. Just two steps. Choose a Facebook Page to host your Botletter, configure the greeting message and you’re done. Configure an automated sequence of messages to be sent to any new subscriber. Increase your retention and activation rates.

About

Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to engage customers on Facebook Messenger

Audience

Anyone who wants an all-in-one messaging app to use one app for all messaging services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Or $0.006 per message
Free Version
Free Trial

Pricing

$3.99 per month
Or $2.99 per month if billed annually
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.5 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Great and easy way to set up Facebook messenger campaigns for pages. Super simple and works very well.

Cons

  • They have done a great job so not much to dislike

Pros & Cons from Real Users

Pros

  • It's still valid for occasional use if you have patience and use quite a few messaging apps. It's still an app that lets you have several messaging tools at once from the same interface, and if you're patient and not in a hurry, I suppose it's relatively usable.
  • The free version gave me the ability to have 3 messaging apps in one place, to see notifications for each, the ability to switch quickly between apps and sync with my phone and other devices. There was a 10 second wait before messages opened if you hadn't been on the app for a while. This was annoying, but not worth paying $4 a month to remove.

Cons

  • With the latest version, it practically forces you to buy the paid version, since it imposes wait times to open the application. I might buy the paid version if this one weren't so resource-intensive and slowing down the entire operating system, but I'm not going to pay for a clearly degraded application full of bloatware. What I liked about Franz was its speed; even before the latest version, it was getting worse and worse, but now it's literally unbearable. It's much better to use the applications separately.
  • Sometimes the messaging apps would glitch and you would have to disconnect and then reconnect the service. Worse, they've increased the penalties for using the free version. I wasn't prepared to subscribe, because all the additional features in the professional version were unnecessary to me. Now they've made the free app unusable, a cynical downgrade. Now, free users have to wait 15 seconds to revisit Franz every single time they navigate away for more than a minute. The messenger apps don't automatically open when the wait is up. You have to click to continue. In practice this adds 20 seconds every time I go to check a notification, which is wasting around half an hour a day. I won't be using Franz any more. As soon as I have a moment to find an alternative, I'll delete it gladly.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Botletter
www.botletter.com

Company Information

Franz
Austria
meetfranz.com

Alternatives

Alternatives

SmartEngage

SmartEngage

Level Up Global
SiteContact

SiteContact

Teknikforce
WeChat

WeChat

Tencent

Categories

Categories

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Integrations

Facebook
Facebook Messenger
Chatwork
GG
Gmail
Google Keep
Idobata
Mattermost
Microsoft Kaizala
Sendtask
Slack
Spectrum
Teamwork.com
Telegram
VK
Voxer
X Pro
Zoho Cliq
tawk.to

Integrations

Facebook
Facebook Messenger
Chatwork
GG
Gmail
Google Keep
Idobata
Mattermost
Microsoft Kaizala
Sendtask
Slack
Spectrum
Teamwork.com
Telegram
VK
Voxer
X Pro
Zoho Cliq
tawk.to
Claim Botletter and update features and information
Claim Botletter and update features and information
Claim Franz and update features and information
Claim Franz and update features and information