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About

A simple solution for outreach on Facebook Messenger. Send updates and drip campaigns to your audience. We are Mailchimp for Messenger, except that only 20% of emails newsletters get opened, Botletter has an average open-rate of 80%. Setting up your Botletter is as easy. Just two steps. Choose a Facebook Page to host your Botletter, configure the greeting message and you’re done. Configure an automated sequence of messages to be sent to any new subscriber. Increase your retention and activation rates.

About

Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to engage customers on Facebook Messenger

Audience

Anyone who wants an all-in-one messaging app to use one app for all messaging services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Or $0.006 per message
Free Version Not Supported
Free Trial Not Supported

Pricing

$3.99 per month
Or $2.99 per month if billed annually
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.5 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Great and easy way to set up Facebook messenger campaigns for pages. Super simple and works very well.

Cons

  • They have done a great job so not much to dislike

Pros & Cons from Real Users

Pros

  • It's still valid for occasional use if you have patience and use quite a few messaging apps. It's still an app that lets you have several messaging tools at once from the same interface, and if you're patient and not in a hurry, I suppose it's relatively usable.
  • The free version gave me the ability to have 3 messaging apps in one place, to see notifications for each, the ability to switch quickly between apps and sync with my phone and other devices. There was a 10 second wait before messages opened if you hadn't been on the app for a while. This was annoying, but not worth paying $4 a month to remove.

Cons

  • With the latest version, it practically forces you to buy the paid version, since it imposes wait times to open the application. I might buy the paid version if this one weren't so resource-intensive and slowing down the entire operating system, but I'm not going to pay for a clearly degraded application full of bloatware. What I liked about Franz was its speed; even before the latest version, it was getting worse and worse, but now it's literally unbearable. It's much better to use the applications separately.
  • Sometimes the messaging apps would glitch and you would have to disconnect and then reconnect the service. Worse, they've increased the penalties for using the free version. I wasn't prepared to subscribe, because all the additional features in the professional version were unnecessary to me. Now they've made the free app unusable, a cynical downgrade. Now, free users have to wait 15 seconds to revisit Franz every single time they navigate away for more than a minute. The messenger apps don't automatically open when the wait is up. You have to click to continue. In practice this adds 20 seconds every time I go to check a notification, which is wasting around half an hour a day. I won't be using Franz any more. As soon as I have a moment to find an alternative, I'll delete it gladly.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Botletter
www.botletter.com

Company Information

Franz
Austria
meetfranz.com

Alternatives

Alternatives

SmartEngage

SmartEngage

Level Up Global
WeChat

WeChat

Tencent
SiteContact

SiteContact

Teknikforce

Categories

Categories

Messaging Supported
Team Chat Supported

Social Media Marketing Features

Analytics Not Supported
Automated Publishing Supported
Contact Management Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Chatwork Not Supported
Google Calendar Not Supported
Google Voice Not Supported
Intercom Not Supported
Microsoft Teams Not Supported
Proton Mail Not Supported
RainLoop Not Supported
Spectrum Not Supported
Stride Not Supported
Telegram Not Supported
Todoist Not Supported
Trello Not Supported
Twitch Not Supported
Voxer Not Supported
WhatsApp Not Supported
Zendesk Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Chatwork Supported
Google Calendar Supported
Google Voice Supported
Intercom Supported
Microsoft Teams Supported
Proton Mail Supported
RainLoop Supported
Spectrum Supported
Stride Supported
Telegram Supported
Todoist Supported
Trello Supported
Twitch Supported
Voxer Supported
WhatsApp Supported
Zendesk Supported
Claim Botletter and update features and information
Claim Botletter and update features and information
Claim Franz and update features and information
Claim Franz and update features and information