BotSpice

BotSpice

Botspice
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+

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About

You can now create a fully functional chatbot without writing a single line of code. With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response. Smart bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience. BotSpice is an NLP-driver chatbot that uses AI, to understand common customer queries and answer them using your resource library. Just kickstart it right from our AI chatbot and you're all set! Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you.

About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for an artificial intelligence and interactive robotic process automation solution that helps with learning

Audience

SMBs to enterprise

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Botspice
Founded: 2020
Singapore
www.botspice.com/use-case/chatbot

Company Information

Directly
Founded: 2011
United States
directly.com

Alternatives

Alternatives

Enago Plagiarism Checker

Enago Plagiarism Checker

Crimson Interactive
DynaMed

DynaMed

EBSCO

Categories

Chatbot Supported
Conversational AI Supported

Categories

Customer Service Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Shopify Supported
Slack Supported
Squarespace Supported
Wix Supported
WordPress Supported

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Shopify Not Supported
Slack Not Supported
Squarespace Not Supported
Wix Not Supported
WordPress Not Supported
Claim BotSpice and update features and information
Claim BotSpice and update features and information
Claim Directly and update features and information
Claim Directly and update features and information