+
+

Related Products

  • HubSpot CRM
    24,150 Ratings
    Visit Website
  • CallShaper
    25 Ratings
    Visit Website
  • Pipefy
    583 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website
  • Quickbase
    2,607 Ratings
    Visit Website
  • Squaretalk
    195 Ratings
    Visit Website
  • QueryPal
    2 Ratings
    Visit Website
  • SocialLadder
    20 Ratings
    Visit Website
  • CallTrackingMetrics
    845 Ratings
    Visit Website
  • BlueFolder
    118 Ratings
    Visit Website

About

Relying on your help desk and spreadsheets to manage your support operation? Boostopia is an all-in-one support operations platform that unlocks the power of your support data to transform both your team and customer experience. Don't settle with vanity metrics...when you can unlock actionable insights. Unsure of "what's happening" or what to focus on next? Unblock the inefficiencies that cost your support operation the most, so you are able to prioritize your focus on the largest improvement opportunities for your team, the customer experience, and the bottom line. Unsure of how to develop and engage your team? Unlock the opportunities of your agents, set meaningful goals, track progress, and see the measurable impact of a constantly improving support operation. Tired of keeping track of everything in multiple places? Organize tasks in one place so you can focus on tangible ways to improve and empower your team. Transform from a cost center to a profit center.

About

A Key Account Management and Advisory Platform to support the needs of both the customer and the IT provider. vCIOToolbox helps MSP’s and MSSP’s identify technology gaps and meet the needs of businesses’ big and small, allowing you stay ahead of cyber threats and bad actors. We help MSP’s and MSSP’s with a consistent, repeatable, easy process to ensure your customer has the right technology in place and its aligned with the goals for their business. The Cybersecurity landscape is a complex system with new threats emerging every day. Tools provide protection, but that is only part of the story. Your customers need a Cybersecurity Sherpa and with our GRC tools MSP’s and MSSP’s can conduct assessment projects or launch a Compliance as a Service program and help mitigate risk for their customer…while generating more revenue to the providers bottom line. Monitor the performance and satisfaction of your services with the people that matter.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies with customer support teams

Audience

Organizations looking for an account management and advisory platform o support the needs of the customer

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

$129 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Boostopia
Founded: 2016
United States
www.boostopia.com

Company Information

vCIOToolbox
Founded: 2018
United States
vciotoolbox.com

Alternatives

Alternatives

CloudRadial

CloudRadial

Azurative
CFN Insight

CFN Insight

Clarivate

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Integrations

Autotask PSA
Freshdesk
Gladly
Help Scout
Helpshift
IT Glue
Intercom
Kaseya BMS
Kustomer
LiveAgent
LiveChat
MyGlue
Network Glue
Salesforce Service Cloud
Shopify Plus
Talkdesk
UserReplay
Zendesk
Zendesk Chat
Zoho Desk

Integrations

Autotask PSA
Freshdesk
Gladly
Help Scout
Helpshift
IT Glue
Intercom
Kaseya BMS
Kustomer
LiveAgent
LiveChat
MyGlue
Network Glue
Salesforce Service Cloud
Shopify Plus
Talkdesk
UserReplay
Zendesk
Zendesk Chat
Zoho Desk
Claim Boostopia and update features and information
Claim Boostopia and update features and information
Claim vCIOToolbox and update features and information
Claim vCIOToolbox and update features and information