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About

Relying on your help desk and spreadsheets to manage your support operation? Boostopia is an all-in-one support operations platform that unlocks the power of your support data to transform both your team and customer experience. Don't settle with vanity metrics...when you can unlock actionable insights. Unsure of "what's happening" or what to focus on next? Unblock the inefficiencies that cost your support operation the most, so you are able to prioritize your focus on the largest improvement opportunities for your team, the customer experience, and the bottom line. Unsure of how to develop and engage your team? Unlock the opportunities of your agents, set meaningful goals, track progress, and see the measurable impact of a constantly improving support operation. Tired of keeping track of everything in multiple places? Organize tasks in one place so you can focus on tangible ways to improve and empower your team. Transform from a cost center to a profit center.

About

Chameleon is the deepest digital adoption platform for product success, empowering SaaS teams to build no-code, self-service user onboarding, feature adoption, and feedback collection. • PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. • Using Chameleon you can show new users key functionalities, highlight product changes, improve feature discoverability, and reduce confusion and support requests. • Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to the right audience. • Add self-serve help and user onboarding launchers to guide users without interrupting their workflow. • Chameleon automatically collects the data on tour performance that can be used to optimize tours. • Variations can be shown to different users and all tours can be A/B tested. • Connect to one of the hundreds of integrations Chameleon supports

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies with customer support teams

Audience

Companies that need a user onboarding solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

$279 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.0 / 5
support 4.3 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Boostopia
Founded: 2016
United States
www.boostopia.com

Company Information

Chameleon
Founded: 2015
United States
www.chameleon.io

Alternatives

Alternatives

CFN Insight

CFN Insight

Clarivate
FROGED

FROGED

FROGED Technologies

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Integrations

Intercom
Zendesk
Amplitude
Calendly
Customer.io
Freshdesk
Fullstory
Gladly
Heap
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
LiveAgent
LiveChat
Salesforce
Stripe
Typeform
UserReplay
Wistia
Zendesk Chat

Integrations

Intercom
Zendesk
Amplitude
Calendly
Customer.io
Freshdesk
Fullstory
Gladly
Heap
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
LiveAgent
LiveChat
Salesforce
Stripe
Typeform
UserReplay
Wistia
Zendesk Chat
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Claim Boostopia and update features and information
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