FollowUp

FollowUp

FollowUp.cc
+
+

Related Products

  • Acuity Scheduling
    6,329 Ratings
    Visit Website
  • WaitWell
    207 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • Modento
    495 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • Qminder
    340 Ratings
    Visit Website
  • anny
    118 Ratings
    Visit Website
  • Bookinglayer
    147 Ratings
    Visit Website
  • Aesthetic Insight
    10 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website

About

Simplify how customers schedule and manage appointments. Your customers will love the flexibility, convenience, and control they get with Bookings. They can visit your booking page whenever they want, book the time and service they need, get a confirmation email and calendar invitation, and reschedule or cancel if they must. For customers who prefer to book by calling you, simply enter their appointment details and Bookings sends all confirmations and reminders. Bookings gives you a fast, easy alternative to time-consuming, frustrating phone-scheduling. An easy-to-set-up, customizable webpage lets your customers find available times and book appointments 24/7. You get a private calendar for managing your appointment scheduler and automatic confirmations and reminders that save time. Missed appointments are bad for business. Decrease your no-shows with automatic reminders for customers and staff.

About

FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them. Set reminders with 1 click. Pick when you want to be reminded and free your mind of the matter until then. Schedule follow ups to ensure your conversations don’t slip through the cracks. Our follow ups will cancel if you get a response before your scheduled time. Get real-time notifications when your contacts open your emails. Use these insights to reach out at the optimal moment. No one reads email at 4:30 on a Friday. Write your emails whenever you have the time and schedule them to send when you know it will be read. Use the FollowUp.cc button to set reminders on any site before the need slips your mind. Set reminders for specific webpages, online convos, or even a social media profile.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses looking for a powerful Appointment Scheduling solution

Audience

Anyone looking for an Email Scheduler platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12.50 per user per month
Free Version
Free Trial

Pricing

$18 per month
Billed annually
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.2 / 5
features 3.8 / 5
design 4.2 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like some of the structures in place. It is great to be able to sync bookings to your outlook calendar, assign specific staff to certain projects, and send custom reminders to attendees.
  • The biggest pro is integration with the rest of the Microsoft 365 universe, due to its status as a native application.
  • Easy for customers to use. Integrates with calendar. Fully Customisable. Allows buffer times and work hours so you don't book yourself out and miss out on lunch, etc.
  • Microsoft Bookings is helpful to us when we want to set aside office hours for people outside of the church to make appointments with our staff. Works great!
  • Microsoft Bookings is included in the business subscription made available by Microsoft so it does not charge an extra fee. It works pretty well with other apps like outlook mail.

Cons

  • There are some very specific issues I've run into that make it more difficult to use bookings. For instance, you cannot limit the number of sessions a certain day (ie no more than 5 bookings per Monday) and have to instead only use time buffers and hope it works out. It's a minor issue, but something that is important for the appointments I need to use Bookings for. There are several small inconveniences like this that all together add up to a larger annoyance.
  • It’s a bit less than user friendly, and is missing a lot of features found in competitors.
  • The long URL it generates! The home page is not really that customisable.
  • I wish it was more helpful for booking meetings for our staff. Perhaps some type of ability to sync with Microsoft Outlook better?
  • It requires up to a decent amount of configuration and staff requires training.

Pros & Cons from Real Users

Pros

  • FollowUp is one of the easiest but most important solutions that I have tried. Some of my favorite aspects about this tool are the following: 1. Setting reminders is very easy and takes no longer than thirty seconds, it is very convenient when dealing with too many clients and there is not enough time to answer immediately, a reminder can be set up to ensure that the email is replied to later. This is a precious feature as I am dealing with many customers every day and I do not want to forget any important emails. 2. It does not only work as a solution to set reminders and make sure nothing is forgotten, it also helps with scheduling emails, hence the name of the software, it can schedule followup emails in case I have not received a response, and it saves me so much time because I do not have to be constantly updating or writing emails to people, but I can just schedule one to be set during an exact period of time, and if I receive a reply before the scheduled time, the scheduled followup will automatically be deleted without me having to do this manually. The automation in which this software works has helped me a lot and saved me the hassle of having to do everything on my own. 3. The solution is simple to use and has the right guides to help me understand how it works, the process of implementation was effortless and it did not require too much learning, I only had to practice with a few emails to figure out how to set the reminders and then it was all set. No previous knowledge required and it works marvelously. 4. It has many useful tools such as enabling the feature to know when someone has opened your email. This is a key tool because outside from this solution, I do not have access to knowing when someone has opened my emails, and so by having access to this feature, I can receive a notification when someone has opened it and I find this very necessary, especially when dealing with important clients, I can figure out when they opened my emails and keep track of it, and proceed to schedule a followup message accordingly if I have not received a reply in a timely manner. I find that this feature helps me plan all my emails in the right way and deal with clients in a more efficient way to improve communication and relationship with them.

Cons

  • I have not found something that I specifically dislike or see as a downside to this software, in fact, I appreciate its helpfulness and the work it does. It is not a very expensive software, even though it is more expensive if billed monthly and that is why I choose the annual billing option, and it provides so many great tools that help have more efficiency and productivity when it comes to answering emails, it also does not feel limiting at all because the software does what it promises and nothing less or nothing more, it helps achieves the goals set and for me, it exceeded my expectations by providing even more tools than I previously thought it provided.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Microsoft
Founded: 1975
United States
www.microsoft.com/es-mx/microsoft-365/business/scheduling-and-booking-app

Company Information

FollowUp.cc
Founded: 2007
United States
followup.cc/

Alternatives

Alternatives

Newton Mail

Newton Mail

CloudMagic

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Integrations

Answering Service Care
Chat Agents
CodeTwo Email Signatures 365
Donova
EZ-VOTE Connect
Etheia
Exclaimer
Gmail
Google Calendar
Google Chrome
Microsoft 365
Microsoft Dynamics 365 Finance
Microsoft Dynamics Supply Chain Management
Microsoft Loop
Microsoft Outlook
Microsoft Power Platform
Salesforce
Signature 365
Simplicate
Switch Automation

Integrations

Answering Service Care
Chat Agents
CodeTwo Email Signatures 365
Donova
EZ-VOTE Connect
Etheia
Exclaimer
Gmail
Google Calendar
Google Chrome
Microsoft 365
Microsoft Dynamics 365 Finance
Microsoft Dynamics Supply Chain Management
Microsoft Loop
Microsoft Outlook
Microsoft Power Platform
Salesforce
Signature 365
Simplicate
Switch Automation
Claim Microsoft Bookings and update features and information
Claim Microsoft Bookings and update features and information
Claim FollowUp and update features and information
Claim FollowUp and update features and information