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About

Retreat centers, surf camps, outdoor operators, and wellness or boutique properties sell accommodation and activities together, but a hotel PMS was built to sell nights in a room, with no way to schedule a lesson, cap a group size, or bundle a treatment into a stay. Operators end up running a second tool or spreadsheet for activities and reconciling everything by hand. Bookinglayer is a booking and management platform built specifically for these businesses. Every booking is structured around the Package, combining accommodation, activities, meals, and services into one offering, whether that's a fixed date retreat, a flexible stay, or a surf week with fixed inclusions. Four core features cover the full booking lifecycle. The Booking Engine runs on the operator's own domain and branding, letting guests book accommodation and activities in a few clicks, which keeps drop-outs low and builds trust at checkout. The Backoffice is where staff manage inventory, bookings, and reporting from one place, with information like a dietary requirement reaching every relevant team member automatically. The Customer Portal lets guests confirm details, pay balances, sign waivers, and adjust activities themselves, removing the manual follow-up that used to consume staff time between booking and arrival. Payments runs deposit and balance schedules automatically across more than 35 gateways, so payment tracking stops depending on manually checking a bank statement against a spreadsheet. Every booking made through the Booking Engine is direct, with no marketplace commission, unlike the 15 to 20% typically charged by third-party channels, and guest data stays with the operator. Support is included 24 hours a day with every account, and pricing follows the same logic: every account gets the same core platform, then operators add only what they need: more users, extra locations, advanced features, or API access. The numbers reflect the mechanism. Clients save at least five hours of admin work per week and increase average booking value by 30% through structured upselling. More than 1,500 properties across 85+ countries and 40+ niches run on Bookinglayer, with over 1.5 billion dollars in bookings processed and 95% client retention across more than a decade in business.

About

Still spending money printing, stacking and storing your guest waivers? Up your game and go paperless by securing your information in the Cloud that can be accessed in seconds. By switching to a digital waiver solution you can free up valuable staff time by removing the need for manual data entry. Wherewolf sends all your customer information to your online database within seconds. Digital waivers allow you to execute brilliant marketing strategies by gaining more powerful insights from your guest data, all in a few mouse clicks. Give your guests a headstart and send them your waiver as soon as they book. They can open it up at home on their computer, on their smartphone on the way, or on-site upon arrival. Easy to use and easy on the eyes, while saving time on the day. Roll out the red carpet with our custom-branded iPad app!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retreat businesses in need of a booking software

Audience

Digital waiver app for adventure tourism operators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Build your plan according to your needs.
Free Version
Free Trial

Pricing

$59 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.6 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Mike from Support. The system can almost do anything, once you get the hang of it you can achieve your end goal.
  • We have a climbing Camp in Lao. We were looking for a booking system that besides accommodation also included climbing courses and the TAB payment systems. So far we only know about bookinglayer that could do that. Our whole booking process is now automated. A booking engine is included and has a nice design
  • Fast communication helped us move quickly in resolving the issue. Everyone is friendly and open. The program is well designed for our basic operations—more than sufficient for our needs.
  • All-in-one system for lodging, meals, rentals, and activities Centralized calendar Flexible for complex bookings Superior onboarding process Excellent customer support
  • Pro-active and flexible in when we use the hours. Tamara responded quickly and was easy to work with.
  • The platform interface is straightforward and easy to navigate for daily operations. The early setup process is confusing, not enough support by that time, but it gets better now that the support team responds quickly and is generally helpful when contacted.
  • The entire onboarding process was beyond amazing. I worked with Tamara, who held our hand all the way through. I also love the customization that can be done, which there is much more to learn about. The main reason I switched away from Retreat Guru was that Booking Layer offers a customer portal space, this area where the client can land as a one-stop-shop is everythgin for us as the automated email model is hard to track.
  • We found Bookinglayer to be very helpful and patient with us as we customised our booking engine and after a few weeks we are now live. So far so good. Tamara was a great help with the onboarding, and very knowledgeable. We hope this is the start of a great partnership.
  • It is a professional looking program, that integrates well with the payment provider and offers great guest management with the customer portal. It has automated client messaging which is really helpful. They are always looking ahead to make it better and they do a 6 month check in to see how you are doing.
  • Bookinglayer gave us a lot of hours back to focus on more strategic business development rather than operational work. We love how simple and intuitive it is for a first time users (once the system is set up). We absolutely love the support team - they are hands on, fast & thorough with every reply. The system is developed with thorough understanding of business processes in detail and there are regular updates and improvements in features.

Pros & Cons from Real Users

Pros

  • Wherewolf is a great digital waiver check in tool. I used it a bunch in New Zealand when I was signing in zorbing, skydiving, and bungee jumping. Anytime I needed a waiver basically. I personally use it at my boat rental, Lake Tahoe Boat Rentals and have for a while! Just wanted to give Phil and Natalie a shout out for being awesome!

Cons

  • Nothing really, I think that there could be some opportunities to upsell photos and stuff in the app. I'm sure there will be further integrations in the future.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bookinglayer
Founded: 2013
Netherlands
www.bookinglayer.com

Company Information

Wherewolf
Founded: 2013
New Zealand
www.getwherewolf.com

Alternatives

Alternatives

WaiverElectronic

WaiverElectronic

Electronic Works

Categories

Bookinglayer manages camps where accommodation and scheduled activities are sold and run together, common among surf, sports, summer camps, retreat centers, and adventure operators. A single Package combines lodging, activities, meals, and services, with capacity, group size, and schedules enforced automatically. Guests submit dietary needs, waivers, and emergency contacts themselves through the Customer Portal ahead of arrival, removing manual follow up. Staff manage bookings, rosters, and payments from one Backoffice, with reporting on occupancy and revenue built in. Support is available 24 hours a day. Bookinglayer supports more than 1,500 properties and businesses across 85+ countries and 40+ niches, with clients saving at least five hours of admin work per week managing camp operations that were previously split across disconnected tools.

Bookinglayer is built for hospitality properties that sell more than a room: boutique hotels with spa or activity programs, wellness resorts, and lodges combining lodging with experiences. Standard property management systems handle rooms and rates but have no way to schedule activities or bundle them into a stay. Bookinglayer combines both into one Package, managed through a single Backoffice covering bookings, occupancy reporting, and staff permissions. Guests complete online check in, sign waivers, and pay balances through a self service Customer Portal. Payments run automatically across 35+ gateways with no marketplace commission on direct bookings. More than 1,500 properties across 85+ countries use Bookinglayer, with clients saving five or more hours of admin work weekly and 95% retention.

Bookinglayer is a reservation platform built for businesses selling accommodation and activities together, not just rooms. Guests book a full Package, lodging, activities, meals, and services, in one transaction through a Booking Engine that runs on the operator's own domain and branding, keeping drop outs low and building trust at checkout. Deposit and balance schedules, reminders, and payments run automatically across more than 35 gateways, and every booking is direct, with no marketplace commission. Clients report saving at least five hours of admin work per week and increasing average booking value by 30% through structured upselling built into the reservation flow. More than 1,500 businesses across 85+ countries run their reservations on Bookinglayer, with over 1.5 billion dollars processed and 95% client retention.

Bookinglayer is built specifically for retreat centers running yoga, wellness, and multi day transformational programs. A Package combines accommodation, activities, meals, and services into one fixed date or flexible offering, with group size and room occupancy enforced automatically. Guests submit dietary requirements, health information, and emergency contacts, and sign waivers, through a self service Customer Portal, removing manual pre arrival follow up. Deposit and balance payments run on automatic schedules across 35+ gateways. Every booking is direct and commission free, keeping guest data with the operator. Retreat operators report saving at least five hours of admin work per week and increasing average booking value by 30%, with 95% client retention across more than a decade in business.

Bookinglayer lets tour operators sell accommodation, activities, transfers, and services as one bundled Package rather than coordinating separate bookings for each. Guests select dates, see included and optional activities, and complete a full itinerary booking in one flow, on the operator's own branded domain. Availability and capacity across lodging and activities are enforced together, removing manual double checking. The Customer Portal handles guest facing follow up, waivers, dietary needs, and payment reminders, without staff chasing details by email. Payments support 35+ gateways and multiple currencies, with every booking commission free. Operators report saving at least five hours of admin work per week, with more than 1,500 businesses across 85+ countries and 40+ niches running on the platform.

Categories

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Camp Management Features

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Waiver Features

Customizable Templates
Data Export
Online Signing
QR Codes
Searchable Database
Status Tracking
Waiver Kiosk

Integrations

Mailchimp
Adyen
Airbnb
Constant Contact
Expedia
Facebook
Flywire
Freshchat
Gmail
Google Drive
Google Pay
HubSpot CRM
Infraspeak
Intercom
Omise
PayPal
WordPress
Xero
Zendesk
tawk.to

Integrations

Mailchimp
Adyen
Airbnb
Constant Contact
Expedia
Facebook
Flywire
Freshchat
Gmail
Google Drive
Google Pay
HubSpot CRM
Infraspeak
Intercom
Omise
PayPal
WordPress
Xero
Zendesk
tawk.to
Claim Wherewolf and update features and information
Claim Wherewolf and update features and information