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About

Easy check-in and check-out from interactive Tape Chart. Manage bookings, flexible folio control, automated and customized letters. Full range of back-office reports including Occupancy, Bookings, Revenue, Batch and many more. MyCard© PCI Compliant | EMV Payment Gateway – Latest POS Hardware. Automatic Authorizations. Swipe/Tap/Dip with ethernet and wireless devices. Use un-attended in a Kiosk for total property automation. Design your own Booking Engine using industry APIs. Use our Concierge & Request System with APIs and Webhooks for staff and guest communication. From pre-arrival to in-house Guests, APIs make your property run as creatively as you. Seamless two-way integration to all GDS and major OTAs, including multiple rates, availability, and bookings.

About

GuestPoint is a powerful cloud-based Property Management System designed to be easy to learn and simple to use. Built for enterprise level and independents alike our focus is on motels, motor inns, serviced apartments, caravan parks and hotels. GuestPoint helps streamline operations, grow revenue and enhance the guest experience. Our all-in-one platform includes PMS, integrated booking engine, channel management, Owner Accounting, Direct GDS connectivity, secure embedded payment processing, reporting and website solutions, everything you need in one seamless ecosystem. With GuestPoint powerful automation tools, real-time OTA synchronisation, integrated payments and advanced business insights, GuestPoint reduces manual tasks while improving cash flow and operational visibility. Backed by 24/7 global support and dedicated onboarding, GuestPoint empowers accommodation providers to operate more efficiently, grow revenue and scale with confidence in a competitive global market.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property Management system for hotels

Audience

Caters to all accommodation properties, including hotels, motels, resorts, inns, and bed and breakfasts (B&B).

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The features they have, such as integrated Channel Manager, Self Check-in systems (both for mobile phones and also for kiosks), Concierge, and their easy interface has all the 'bang' without the big monthly price. I've been using them for 2 properties since 2003 and the systems only get better each month.

Cons

  • I wish their mobile app had more PMS features (and reports!), it's mostly targeting their Concierge system they call MyGuest. But I can load the PMS on my mobile phone, so it's just a little 'squeezed'.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BookingCenter
Founded: 1993
United States
www.bookingcenter.com

Company Information

GuestPoint
Founded: 2009
Australia
www.guestpoint.com

Alternatives

Alternatives

Slope

Slope

Slope.it

Categories

Concierge Supported
Guest Messaging Supported
Hotel Management Supported
Reservations Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Booking.com Supported
Canary Digital Tipping Supported
Expedia Supported
Idealpos Not Supported
OpenKey Not Supported
STAAH Channel Manager Not Supported
SiteMinder Not Supported
Tyro EFTPOS Not Supported
xcelerates Supported

Integrations

Booking.com Not Supported
Canary Digital Tipping Not Supported
Expedia Not Supported
Idealpos Supported
OpenKey Supported
STAAH Channel Manager Supported
SiteMinder Supported
Tyro EFTPOS Supported
xcelerates Not Supported
Claim BookingCenter and update features and information
Claim BookingCenter and update features and information
Claim GuestPoint and update features and information
Claim GuestPoint and update features and information