Korimaa

Korimaa

Akash Gupta
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About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

About

Korimaa is a WhatsApp-based guest-assistance service for hotels. It answers common questions using hotel-approved information, accepts guest service and menu-order requests, gathers guest feedback, and routes requests or complaints to the appropriate hotel team. Guests can ask for a person when needed and use their existing WhatsApp app without installing a separate guest app. Hotel staff remain responsible for reviewing, confirming, and fulfilling requests. The service is configured around each property's details and workflows, with direct integrations for IDS Next and Opera PMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest communication Platform

Audience

Hotel owners, managers, and guest-service teams.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€99 per month
Free Version Not Supported
Free Trial Supported

Pricing

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Company Information

Akash Gupta
www.korimaa.com

Alternatives

Alternatives

Tourismart

Tourismart

SimpleApps
For-Sight CRM

For-Sight CRM

For-Sight
SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Guest Messaging Supported
Hotel CRM Supported

Categories

Guest Messaging Supported

Integrations

4SUITES Supported
5stelle* Supported
Booking.com Supported
Clock PMS+ Supported
Facebook Messenger Supported
IDS Next Not Supported
LINE Supported
Mews Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Cloud PMS Supported
Rezlynx Supported
SiteMinder Supported
Telegram Supported
WhatsApp Not Supported
X (Twitter) Supported

Integrations

4SUITES Not Supported
5stelle* Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Facebook Messenger Not Supported
IDS Next Supported
LINE Not Supported
Mews Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Protel Cloud PMS Not Supported
Rezlynx Not Supported
SiteMinder Not Supported
Telegram Not Supported
WhatsApp Supported
X (Twitter) Not Supported
Claim Bookboost and update features and information
Claim Bookboost and update features and information
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Claim Korimaa and update features and information