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About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest communication Platform

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com

Alternatives

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources

Categories

Guest Messaging Supported
Hotel CRM Supported

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Integrations

4SUITES Supported
5stelle* Supported
Affirm Not Supported
Booking.com Supported
Canary Digital Tipping Not Supported
Clock PMS+ Supported
Facebook Messenger Supported
LINE Supported
ORCODA Logistics Management System (OLMS) Not Supported
ORCODA Workforce Logistics System (OWLS) Not Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Cloud PMS Supported
ResLogic Not Supported
Rezlynx Supported
Rezometry Not Supported
SiteMinder Supported
Telegram Supported
X (Twitter) Supported
accesso Siriusware Not Supported
rezStream Cloud PMS Not Supported

Integrations

4SUITES Not Supported
5stelle* Not Supported
Affirm Supported
Booking.com Not Supported
Canary Digital Tipping Supported
Clock PMS+ Not Supported
Facebook Messenger Not Supported
LINE Not Supported
ORCODA Logistics Management System (OLMS) Supported
ORCODA Workforce Logistics System (OWLS) Supported
Oracle Hospitality Reporting and Analytics Not Supported
Protel Cloud PMS Not Supported
ResLogic Supported
Rezlynx Not Supported
Rezometry Supported
SiteMinder Not Supported
Telegram Not Supported
X (Twitter) Not Supported
accesso Siriusware Supported
rezStream Cloud PMS Supported
Claim Bookboost and update features and information
Claim Bookboost and update features and information
Claim Inntopia and update features and information
Claim Inntopia and update features and information