BlueRelay

BlueRelay

Indellient
Relay

Relay

Relay Network
+
+

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About

Enhance customer experience in Client Communications by improving document accuracy and processing time. Blue Relay makes Client Communications Management easy by Automating Workflows and Business Processes. Blue Relay also provides total visibility with Resource Management featuring customizable dashboards and reports. Compliance and SLA Adherence are improved by powerful features supporting the exchange of detailed requests that include inline annotations, comments, document compare, and checklists. A Large Customer Communications Service Provider used these capabilities and more to significantly reduce operational cost, effort, and errors. Proof of the value of Blue Relay to our clients has been demonstrated by their growing adoption of the product, empowering increased portions of their workforce. Custom checklists make sure critical processing steps are followed consistently and uniformly across the team.

About

Relay Network is redefining customer engagement through its innovative Business Feed Platform, a personalized B2C communication channel inspired by the familiar scrolling feed experience. By combining the interactivity of mobile feeds with the immediacy of SMS, Relay connects businesses with customers in a timely, relevant, and secure way—no logins or app downloads required. The platform supports multimedia content, forms, e-signatures, and two-way chat, giving users countless ways to interact directly within their personalized feed. Relay’s solution is fully HIPAA, SOC 2, TCPA, and HITRUST compliant, making it ideal for industries that handle sensitive information such as healthcare, finance, and membership organizations. Businesses using Relay see major improvements in engagement, conversions, and digital adoption compared to traditional communication channels like email and portals. Overall, Relay helps organizations deliver the right message at the right time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a business process and document workflow all-in-one solution

Audience

Enterprise organizations in healthcare, finance, and membership sectors seeking secure, personalized, and high-engagement digital communication solutions for customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month/user
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Indellient
Founded: 2010
Canada
www.bluerelay.com

Company Information

Relay Network
Founded: 2010
United States
www.relaynetwork.com

Alternatives

Interfacing Integrated Management System (IMS)

Interfacing Integrated Management System (IMS)

Interfacing Technologies Corporation

Alternatives

Work-Relay

Work-Relay

Neostella
Selectron Relay

Selectron Relay

Selectron Technologies
Relay

Relay

Relay Technologies
Relay

Relay

Relay Network

Categories

Categories

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Not Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Not Supported
Process Mapping Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Supported
Document Indexing Not Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

Adobe Marketo Engage Not Supported
Desktop.com Not Supported
Eloqua Not Supported
Hemi Not Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported
WorkMarket Not Supported

Integrations

Adobe Marketo Engage Supported
Desktop.com Supported
Eloqua Supported
Hemi Supported
Salesforce Supported
Salesforce Agentforce Service Supported
WorkMarket Supported
Claim BlueRelay and update features and information
Claim BlueRelay and update features and information
Claim Relay and update features and information
Claim Relay and update features and information