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About

Drive greater revenue from returns by providing an intuitive customer journey that automatically enables the right decision with every return. Blue Yonder's self-service returns initiation offers customers a convenient and uncomplicated way to initiate returns digitally, wherever they are. Blue Yonder’s Returns Orchestration gives you the data and tools you need to automate intelligent returns decisions. Blue Yonder’s Returns Processing empowers you to quickly and efficiently manage returns in warehouses and stores. Provide customers with a convenient returns process that delivers a more personalized experience, timely communications, and faster refunds. Use automated rules to ensure returns are managed and routed in the most efficient way to reduce costs and increase sustainability. Collect and analyze data throughout the returns process to gain insights into customer behavior and return reasons, enabling more informed business decisions.

About

With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of a tool to connect, align and improve their returns journey and reduce time, costs, and goods in transit

Audience

Companies that need a returns management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29.99 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Blue Yonder
Founded: 1985
United States
blueyonder.com/solutions/returns-management

Company Information

Returngoods
Founded: 2004
United States
www.returngoods.com

Alternatives

Alternatives

Yonder

Yonder

Latium Group

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Rayven

Integrations

Rayven
Claim Blue Yonder Returns Management and update features and information
Claim Blue Yonder Returns Management and update features and information
Claim Returngoods and update features and information
Claim Returngoods and update features and information