Blue Yonder Returns ManagementBlue Yonder
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Related Products
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About
Drive greater revenue from returns by providing an intuitive customer journey that automatically enables the right decision with every return. Blue Yonder's self-service returns initiation offers customers a convenient and uncomplicated way to initiate returns digitally, wherever they are. Blue Yonder’s Returns Orchestration gives you the data and tools you need to automate intelligent returns decisions. Blue Yonder’s Returns Processing empowers you to quickly and efficiently manage returns in warehouses and stores. Provide customers with a convenient returns process that delivers a more personalized experience, timely communications, and faster refunds. Use automated rules to ensure returns are managed and routed in the most efficient way to reduce costs and increase sustainability. Collect and analyze data throughout the returns process to gain insights into customer behavior and return reasons, enabling more informed business decisions.
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About
With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses in need of a tool to connect, align and improve their returns journey and reduce time, costs, and goods in transit
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Audience
Companies that need a returns management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$29.99 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBlue Yonder
Founded: 1985
United States
blueyonder.com/solutions/returns-management
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Company InformationReturngoods
Founded: 2004
United States
www.returngoods.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Rayven
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