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About

Our technology is business results-driven, meaning that our partners’ strategic objectives are at the core of the customer intelligence we deliver. Understand your customers at the household level. Discover behavior patterns, demographics & values so you can meet them where they are with the solutions they need most. Acquire more customers and keep them for life. Optimize channels for more effective targeting & outreach. Enroll more customers in beneficial programs like paperless billing, assess customer risk, and predict customer payment patterns at the household level. Our customer intelligence platform makes AI-powered insights accessible to business users, no data management expertise necessary. This makes BlastPoint the go-to resource for business teams who seek to better understand the people and places they serve.

About

Reduce cost-per-conversion using AI-driven insights and automated workflows with personalized recommendations that maximize customer lifetime value. Easily balance privacy and personalization with consent data that’s automatically updated and classification labels that help keep information secure. Ingest transactional, behavioral, and demographic data to create deep insights and complete, up-to-date customer profiles that honor customer consent. Shorten sales cycles, reduce churn, and keep customers for life by acting on customer signals and feedback in real time. Exceed privacy standards and comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) regulations and accessibility guidelines. The enterprise-grade solution has received more than 70 security and compliance certifications including ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies wanting an AI driven customer intelligence tool

Audience

Customer data platform for companies wanting to deliver personalized customer experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1,000 per tenant per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Dynamics 365 Customer Insights provides a holistic 365 view of customer data, consolidating information from various touchpoints & channels to create a comprehensive customer profile.

Cons

  • There is a lot of complexity while implementing Dynamics 365 Customer Insights particularly for organization like us with an intricate data structure.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

BlastPoint
Founded: 2016
United States
blastpoint.com

Company Information

Microsoft
Founded: 1975
United States
dynamics.microsoft.com/en-us/ai/customer-insights/

Alternatives

Alternatives

ReSci

ReSci

Retention Science
Bisnode

Bisnode

Dun & Bradstreet
ConsentCheq

ConsentCheq

PrivacyCheq

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Not Supported
Campaign Management Not Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Supported
Personalization Not Supported
Predictive Modeling Supported

Integrations

Adobe Real-Time CDP Not Supported
AgriERP Not Supported
Azumuta Not Supported
BUILDFitters Not Supported
Bloomreach Not Supported
COZYROC SSIS+ Suite Not Supported
Level 6 Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Marketing Not Supported
My DSO Manager Not Supported
Quickwork Not Supported
Rayven Not Supported
SSIS Integration Toolkit Not Supported
greymatter Not Supported

Integrations

Adobe Real-Time CDP Supported
AgriERP Supported
Azumuta Supported
BUILDFitters Supported
Bloomreach Supported
COZYROC SSIS+ Suite Supported
Level 6 Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Marketing Supported
My DSO Manager Supported
Quickwork Supported
Rayven Supported
SSIS Integration Toolkit Supported
greymatter Supported
Claim BlastPoint and update features and information
Claim BlastPoint and update features and information
Claim Dynamics 365 Customer Insights and update features and information
Claim Dynamics 365 Customer Insights and update features and information